Commercial Security Technician/Installer

Fortis Fire & Safety Inc.
Knightdale, NC

Job Description

Job Description

Company Overview

Diversified Systems, Inc. is part of the Fortis Fire & Safety family of brands and provides security systems for commercial and institutional buildings. Our security services include access control systems, closed-circuit television, IP video systems, network recording systems, fire and life safety systems, vehicle control, and high-security locks. Backed by a nationwide company and our network of experts, you can trust our team to protect your safety.

Job Summary

We are seeking a highly skilled and motivated Commercial Security Lead Technician to join our team. The ideal candidate will have hands-on experience installing and servicing Intrusion Detection Systems (IDS), Access Control, and CCTV systems. This individual will lead installations, service calls, and system integrations across a variety of commercial sites, ensuring quality workmanship and customer satisfaction.

Essential Duties and Responsibilities:

  • Install, program, and service commercial IDS, CCTV, and Access Control systems.
  • Lead project installations and oversee field technicians when required.
  • Troubleshoot and repair security system components with minimal supervision.
  • Ensure projects are completed on time and to customer specifications.
  • Maintain clear communication with clients and provide exceptional customer service.
  • Travel to job sites as needed (local and regional).
  • Maintain accurate documentation of work performed and systems installed.
  • Adhere to all safety and company standards.

Required Qualifications:

  • Proven experience with IDS, Access Control, and CCTV systems.
  • Working knowledge of the following systems:
    • IDS: DMP, Bosch, Radionics
    • CCTV: Verint, Milestone, Hanwha
    • Access Control: RS2 Technologies, DSX, DMP
  • FACP (Fire Alarm Control Panel) knowledge is a plus.
  • Strong work ethic and ability to work independently or as part of a team.
  • Excellent customer service and communication skills.
  • Willingness to travel as required for projects.
  • Valid driver’s license and clean driving record.
  • Must successfully complete post-offer screening, which may include background check, drug screening, and other job-related requirements, in accordance with applicable laws.

Preferred Qualifications:

  • Industry certifications related to low-voltage systems, security, or electronics.
  • Previous leadership or team lead experience on commercial job sites.

Compensation:

$25.00 - $30.00 hr. depending on experience

Physical Requirements:

While performing the duties of this job, the Team member is regularly required to use hands to finger, handle, or feel and talk or hear. The Team member is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The Team member is frequently required to stand, walk, sit, and climb stairs, or balance. The Team member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Fortis Fire & Safety Inc. is an EEO Employer. We select people on the basis of skill, training, ability, attitude, and character without discrimination with regard to age, sex, color, race, creed, national origin, religious persuasion, marital status, political belief, or a disability that does not prohibit performance of essential job functions.

Posted 2025-11-05

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