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- Everyone is focused on serving the customer and we do that by collaborating and supporting each other
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- Every associate matters and makes a difference
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This position will service Novant Medical Group Clinics in the Charlotte Area. Reliable transportation is required.
Summary
The Biomedical Equipment Technician I (BMET I) provides clinical equipment services under the close supervision of TriMedx management. Duties include, but are not limited to, validation and inspection of clinical equipment for completeness, mechanical and electrical safety, and proper operation. The individual also performs planned maintenance inspections, calibrations, and repairs of general biomedical equipment. The BMET I assists other technicians in the troubleshooting and major repair of complex equipment. The individual demonstrates adherence to the TriMedx core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.
Responsibilities
Technical Service - 40%
Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on general biomedical equipment
Repair, install, and calibrate general biomedical equipment
Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
Maintain biomedical expertise through ongoing training and education
Assist with Service Operations Special Projects as assigned
Regulatory Compliance - 25%
Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
Responsible for ensuring all service and documentation is complete, timely, and accurate
Account Relationship Management - 25%
Build and maintain customer relationships
Discuss equipment status and functionality with clinicians
Adheres to the Mission, Vision, and Values of the organization(s) served.
Provide a positive representation of TriMedx services by integrating the core values into job performance
Inventory - 10 %
Perform periodic inspections of current inventory status
Verify the completion of security analysis for new customer equipment
Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
Make recommendations regarding inventory
All other duties as assigned
Skills and Experience
Complex computer skills including the ability to interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required
Ability to integrate information from a variety of sources
Excellent interpersonal and customer service skills
Strong written and verbal communication skills
Education and Qualifications
Associates degree in a technical/electronics field or equivalent military experience or two years of equivalent experience.
3 months experience working with biomedical equipment in a clinical engineering environment preferred
Valid driver's license required; variable travel requirements depending on primary site that may require use of personal vehicle
At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.
We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to:
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TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.