Administrative Support Spec

: Classification Information Position/Classification Title Administrative Support Spec Classification Type SHRA Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory Minimum Experience/Education

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education AA, AS, BA, or BS degree and three years of administrative experience; or an equivalent combination of education and experience. Required License or Certification N/A Position Overview Primary Purpose of Position The position provides specialized administrative assistance and support to the department chair, program coordinators, department faculty, students, and university partners. The successful candidate will help manage the administration of the department program and activities, communicate policies and procedures, create and maintain departmental records, and assist with budgeting, procurement, and other activities. Primary Function of Organizational Unit The Speech Communications and Health Services Management Programs are a supportive community of committed faculty and practitioners who prepare students to make a positive impact on the health and well-being of the citizens of North Carolina. Work Hours Monday - Friday 8:00 am - 5:00 pm Key Responsibilities and Related Competencies Required Competency Communication - Verbal/Written Duties Act as the point of contact for students, faculty members, staff, and external partners. Understand and interprets University, College, and Department policies and guidelines, answer inquiries, and advise students, faculty, and other stakeholders concerning processes, degree programs requirements, operations, and services. Interfaces with potential students and their parents during organized events on campus and beyond. Communicates with vendors, students, faculty, and others in regard to requisitions including initiating purchase orders, assisting faculty in research expenditures and documentation, and other departmental needs. Takes independent initiative in compiling, analyzing, assimilating, and composing information and reports for internal and external use while ensuring accuracy, quality, and timeliness. Manage regular faculty meeting agendas, minutes, and documents, as well as student town hall meeting minutes, and action items. Schedules and coordinates appointments, meetings, and events. Required Competency Program Knowledge/Records Administration Duties Knowledgeable in regards to departmental policies, processes, procedures and their application, interpretation, and allowable exceptions. Further, departmental knowledge requires knowledge of organizational structure, functions, services, programs, office procedures, and practices. Apply the knowledge to assist students and faculty, direct them to the appropriate office or individual and generally assist in efficiently and promptly responding to stakeholders' queries and needs. Knowledgeable about the University management information systems and ability to help with extracting, manipulating, and compiling data and other duties as could be assigned from time to time by the department chair. Required Competency Office Technology Duties Takes initiative in learning the departmental needs, utilizes advanced training/knowledge on the University technology systems including but not limited to; student administration, finance, and research administration; integrates a variety of software applications and systems for information, communication, administration, and records purposes. Required Competency Budgeting Duties Serves as a resource for faculty and student on budget policies, procedures, and resources. May act as a lead person within assigned area of responsibility. Serve as an office manager by monitoring, initiating purchasing, and prudent use of office supply inventory and other available resources. Monitors and reconciles departmental or program budgets and tracks travel and office expenditures. Required Competency Information/Records Administration Duties Records, compiles and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data. Required Competency Problem Solving Duties Assesses and may resolve unprecedented problems that require research and review of policy and procedures. Applies judgment for problem resolutions based on delegated authority from supervisor. Position Information Working Title Administrative Support Spec Competency Level Advanced Position Number 007390 Recruitment Range $31,200 - $44,505 FLSA Non-Exempt Appointment Type Permanent - Full-time FTE If Time Limited, Appointment Length Organizational Division College of Health and Human Sciences Organizational Location College of Health and Human Sciences Organizational Unit College of Health and Human Sciences Posting Detail Information Posting Number SHRA2430 Open Date 11/29/2025 Close Date 01/08/2024 Special Instructions to Applicant You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Employee Benefits available to NC A & T permanent employees include the following and more:

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Blue Cross Blue Shield of NC - Health Benefits
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station. Quick Link