Hyatt Place Greensboro Downtown-Laundry

Job Description

Job Description

Laundry Attendant

Carroll Hospitality, a subsidiary of the Carroll Companies, oversees daily operations of the Hyatt Place in downtown Greensboro. Our mission is rooted in delivering exceptional customer service and creating an unforgettable guest experience. We believe in treating each guest and team member with the same care and respect we’d want for ourselves. At Carroll Hospitality, our goal is to ensure that every stay feels as comfortable and welcoming as home. If you're passionate about hospitality, kindness, and making a lasting impact, we invite you to join our dedicated team!

Job Summary

Carroll Hospitality is currently seeking courteous, friendly, and service-oriented team members who will be responsible for maintaining laundry on our housekeeping team for one of our hospitality properties in the Greensboro, NC area and ensuring all guests have a clean and safe home-away-from home experience.

Responsibilities

• Core Responsibilities

  • Sort & Process: Organize incoming soiled linens, towels, and guest clothing by fabric type, color, and cleaning requirements.

  • Machine Operation: Load and unload industrial washers and dryers, selecting the correct cycles and chemical settings.

  • Quality Control: Inspect linens for stains, tears, or damage, treating stubborn spots and removing worn items from circulation.

  • Folding & Pressing: Fold, stack, and press linens according to hotel standards to ensure a "like-new" presentation.

  • Inventory Management: Maintain an organized linen room and assist in tracking stock levels to ensure housekeeping teams are fully supplied.

  • Safety & Maintenance: Keep the laundry area clean and follow safety protocols for handling chemicals and heavy machinery.

  • Other duties, as assigned by Management.

Qualifications

• High School Diploma or GED, 2 years experience; or equivalency of education and experience
• Previous experience cleaning in a hotel/hospitality environment is strongly preferred.
• Must be trustworthy, punctual, have a positive attitude with attention to detail, and be committed to high quality customer service.
• Must possess solid verbal, written, and reading English communications skills to effectively interpret information and speak effectively to guests, other team members and personnel.

Physical Requirements

• Standing for long periods of time
• Bending
• Kneeling
• Walking
• Lifting 30+ pounds

Headquartered in Greensboro, NC, The Carroll Companies is a family of companies dedicated to real estate development and property management. As The Carroll Companies continues to evolve nationally, we are best known for our luxury multifamily developments, mixed-use lifestyle centers, storage solutions, industrial developments, single-family homes, and premium hotels and hospitality services.

The Carroll Companies is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity is a source of strength and innovation, and we are dedicated to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to create a workplace that reflects the diversity of the world we serve. Together, we strive to build a culture that celebrates uniqueness, embraces differences, and ensures that every employee feels empowered to bring their authentic selves to work. Your talent is what matters most, and we are excited to welcome individuals from all walks of life to contribute their skills and perspectives to our dynamic team.