Vice President of Operations

Role Overview

SodexoMagic is seeking a strategic, experienced Vice President of Operations to lead a large-scale healthcare food service portfolio within the Atrium Health system across the Charlotte and Winston-Salem, NC markets. The ideal candidate will have a proven track record of delivering exceptional patient dining experiences, driving operational performance, and building strong client relationships. The successful candidate will bring a balance of operational discipline, financial acumen, and patient-centered leadership to elevate food service excellence, enhance patient satisfaction, and guide a diverse team in delivering high-quality, compassionate service.

This is an excellent opportunity for a polished leader who thrives in dynamic environments and is committed to service excellence and strategic growth.

SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities, and aviation lounges.

Incentives

Relocation assistance available, vehicle allowance and annual incentive package eligible

What You'll Do

• Extensive experience in healthcare food service operations, with a strong understanding of patient dining programs, retail food, and production systems
• A strong P&L management background, with the ability to drive financial results in complex, high-volume operations
• Proven experience overseeing multi-site healthcare Food Services is required; experience with Environmental Services (EVS) is highly preferred
• Demonstrated ability to build and maintain trusted client relationships
• Talent for mentoring and developing high-performing leaders and frontline teams
• A collaborative, inclusive leadership style that supports diversity and partnership values
• Strategic thinking with a focus on operational excellence, innovation, and growth opportunities

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Lead and oversee food service operations across acute and long-term care locations, ensuring high standards for patient satisfaction, quality, and regulatory compliance
• Drive financial and operational performance, managing budgets, labor, and service delivery metrics
• Serve as the key liaison with Atrium Health leadership, aligning food service strategies with client goals and building long-term value
• Identify and act on strategic growth and retention opportunities across the assigned portfolio
• Coach and empower managers to build strong, engaged, and accountable teams
• Represent SodexoMagic with professionalism and integrity, promoting brand reputation and an inclusive culture
• Support EVS teams when applicable, ensuring alignment and collaboration across service lines

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements

Minimum Education Requirement - Bachelor's degree or related equivalent experience
Minimum Management Experience -10 years managerial experience
Minimum Functional Experience - 10 years relevant functional experience