Desktop Technician

Description

A consultant is needed to join the Desktop Support team within the End User Support team. This person will be on the projects team for EUS and responsibilities can vary based on the business needs – originally brought in for a Windows 10 deployment of 50,000 machines, this group acts as technicians who are deployed to new clinic set ups, technology deployments, support of the transition to remote workforce. They must prepare the hardware, image, deploy, configure and test all machines at both new sites prior to the ‘go live’ of the buildings where patients will be seen.

75% of this persons’ time will be supporting projects with the other 25% doing break/fix tickets and service requests for post goLive support. Some projects could include collapsing domains, imaging and rolling out machines for Windows 10. They will also be spending some time supporting asset management, like ordering PCs, shipping out equipment and keeping track of inventory.

Some of the break fix issues could be related to PCs, Printers and other peripheral devices (connectivity), why applications aren't running, putting machines into AD. They use Bomgar to do remote support, they have desktops and VDI. Vocera Support for their Voice Environment, and Empravada Badge Access. Citrix environment, some basic EPIC support as well.

Attitude, aptitude and a desire to make a difference in a healthcare setting are key for success in this role.

This role will be onsite, safety precautions are being taken.

Interviews will take place in person.

Skills

Windows 10, Support, Hardware, Active directory, Imaging, Deployment, Customer service, Technical support, Printers

Top Skills Details

Windows 10,Support,Hardware,Active directory,Imaging,Deployment

Additional Skills & Qualifications

Need to have a strong customer service background .

Integrity and attitude are most important for this manager.

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Morrisville,NC.

Application Deadline

This position is anticipated to close on Sep 30, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.