Lead Scrum Master

Wells Fargo
Charlotte, NC
About this role:


Wells Fargo is seeking a Lead Scrum Master to play a key role in the organization's Agile transformation by coaching teams, influencing delivery culture, driving alignment to modern Agile practices, and elevate team performance through disciplined Agile practices and continuous improvement.


Learn more about career areas and lines of business at wellsfargojobs.com.



In this role, you will:
  • Manage and develop Scaled Agile portfolios of the highest complexity
  • Guide the teams to follow Agile and Scrum practices to promote prioritization, team readiness, and commitment for each Sprint
  • Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
  • Oversee systemic impediments to team agility and guide the teams on methods to escalate
  • Deliver capabilities using agile practices while following the Software Development Lifecycle, business process mapping, and various release processes to ensure all risk, security, and development requirements are met
  • Partner with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards
  • Collaborate with product owners, program or project managers to communicate delivery of work product from the teams and escalate key risks and issues impeding scrum team effectiveness
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
  • Train other Scrum Masters and serve as a mentor to less experienced staff
Required Qualifications:
  • 5+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years experience working in the financial industry
  • 5+ Years proficiency in building and maintaining Atlassian tools such as Confluence and Jira (ex. JQL, filters, subscriptions, Jira Automation, Rich Dashboards, Jira Plans), to support transparency and planning
Desired Qualifications:
  • Scrum Master certification (scrum.org, Scrum Alliance, SAFe, PMI-ACP or SSGI)
  • Agile certifications to support system thinking (ex. Advanced Scrum Master, Product Owner, Agile Coach, Agile Leadership)
  • Agile experience outside of financial industry, to support healthy debate of best practices
  • Experience coaching Agile teams using Scrum, Kanban, or hybrid approaches, supporting teams as they mature toward predictable, self-sustaining delivery practices
  • Strong capabilities in cross-functional coordination and stakeholder communication, including surfacing impediments, managing delivery risks, and maintaining transparency across teams and leadership
  • Strong skills in situational awareness, conflict resolution, empowerment, identifying areas for continual improvement, influencing, and increasing transparency
  • Demonstrated ability to optimize team flow and delivery performance using metrics, empirical data, and continuous improvement practices
  • Experience mentoring and coaching Agile practitioners, contributing to increased Agile maturity across the organization
  • Experience with ServiceNow
  • Full knowledge of Wells Fargo Product Operating Model (POM) including roles at each levels, expected operations and integrations between tools (Registry, Jira, Confluence) and processes (Investment Planning, Time Tracking, Enterprise Change Management, SDLC)
Job Expectations:
  • This position is not eligible for Visa sponsorship or transfer of visa
  • Ability to work on-site at approved location
  • Relocation assistance is not available for this position
Locations:
  • 300 S Brevard St., Charlotte, NC
Pay Range :


Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.


119,000.00 - 187,000.00 USD Annual



Benefits:
  • Information about Wells Fargo's US employee benefits
  • Information about Wells Fargo's International employee benefits
Posting End Date:


17 Apr 2026


  • Job posting may come down early due to volume of applicants.

Posting End Date:
16 Apr 2026

*Job posting may come down early due to volume of applicants.



We Value Equal Opportunity


Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.


Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.


Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.



Applicants with Disabilities


To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .



Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.



Wells Fargo Recruitment and Hiring Requirements:


a. Third-Party recordings are prohibited unless authorized by Wells Fargo.


b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Posted 2026-04-03

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