Lead Scrum Master - Technology Release Delivery Coordinator

About the Role:

Wells Fargo is seeking a Lead Scrum Master – Technology Release Delivery Coordinator who will coach Agile teams and support the end‑to‑end delivery of data and analytics products within the Customer Information Product organization. This role partners closely with product, engineering, and platform teams to coordinate dependencies, manage delivery risks, and ensure Agile, SDLC, and change‑management practices are consistently applied. The coordinator serves as a trusted delivery leader, helping teams improve flow, predictability, and value delivery across the product area.

In This Role, You Will:

• Manage and develop Scaled Agile portfolios of high complexity, enabling predictable delivery across multiple Agile teams and value streams

• Guide Agile teams in the consistent application of Agile and Scrum practices, promoting effective prioritization, team readiness, and reliable Sprint and Program Increment commitments

• Optimize scrum team velocity and flow by leveraging metrics and empirical data to identify improvement opportunities and drive higher levels of performance

• Identify, manage, and oversee systemic impediments to team agility, coaching teams on resolution approaches and guiding appropriate escalation paths

• Deliver capabilities using Agile practices while adhering to the Software Development Lifecycle (SDLC), business process mapping, and established release processes to ensure risk, security, and development requirements are met

• Partner with discipline and functional managers to communicate governance expectations, policy requirements, and adherence to corporate standards to Agile teams

• Collaborate with Product Owners, Product Managers, and Program/Project Managers to communicate delivery progress, surface dependencies, and escalate key risks and issues impacting team effectiveness

• Collaborate and consult with peers, colleagues, and leaders across technology and business domains to resolve issues and achieve shared objectives

• Engage with internal customers and stakeholders to ensure alignment between business needs and delivery outcomes

• Receive strategic direction from leadership while exercising independent judgment and developing a strong understanding of enterprise functions, policies, procedures, and compliance requirements

• Train, coach, and mentor less experienced Agile practitioners, contributing to the growth of Agile maturity across the organization

Required Qualifications:

• 5+ years of Agile Scrum Master experience, or equivalent demonstrated through work experience, training, military experience, or education

Desired Qualifications:

• Experience coaching Agile teams using Scrum, Kanban, or hybrid approaches, supporting teams as they mature toward predictable, self‑sustaining delivery practices

• Proven ability to support end‑to‑end delivery across multiple teams, including dependency management, release coordination, and identification and escalation of delivery risks

• Strong working knowledge of the Software Development Lifecycle (SDLC), change management, and release governance, with experience ensuring adherence to required policies, controls, and standards

• Experience guiding and enabling large, cross‑functional delivery efforts in a scaled Agile environment

• Demonstrated ability to optimize team flow and delivery performance using metrics, empirical data, and continuous improvement practices

• Experience partnering with Product Managers, Product Owners, and engineering teams to align priorities, plans, and delivery outcomes

• Strong capabilities in cross‑functional coordination and stakeholder communication, including surfacing impediments, managing delivery risks, and maintaining transparency across teams and leadership

• Hands‑on experience using Agile and delivery tooling (e.g., Jira or equivalent) to support planning, tracking, dependency management, and release readiness

• Ability to identify and address systemic impediments to team agility, coaching teams on resolution approaches and guiding appropriate escalation paths

• Proven ability to foster continuous improvement, collaboration, and consistent delivery behaviors across teams within a product, program, or value stream

• Experience mentoring and coaching Agile practitioners, contributing to increased Agile maturity across the organization

Job Expectations:

• This position offers a hybrid work schedule

• Visa sponsorship is not available for this position

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.