Program Manager

Description

This Program Manager will have to work on-site in RTP at least two days a week.

Job Description

The Global Customer Experience (CX) Centers Intellectual Capital (IC) Digitization Project Manager will works with various projects to keep project plans on task.

o Perform a wide range of tasks, quickly responding to changes in demands, direction and priorities, and accept new challenges, responsibilities and assignments. Able to switch rapidly between different projects with multiple competing priorities in a very fast-paced environment

o Majority of effort will allow for Remote Office and In Office flexibility, with the expectation to occasionally travel to a site-specific Office outside of primary worksite”

 Success Track Intake

Manage Intake requirements to ensure compliance

Manage required meeting series to completion of Intake Phase w/ handoff to LoE Phase

Success Track Delivery

Drive Delivery Steering teams based on Intake requirements

Manage Delivery LoE & Steering meetings to ensure:

Resource funding and allocation

On-time delivery of Intellectual Capital (IC)

Delivery Reporting for first time in OSV/Syslog/AFM

Time to Delivery Target

Resource utilization

Quantity / Count

Liaison across multiple originations to ensure required development is completed on-time

"IC Type" Business Development - Initial standardization against what we know today (Examples: Syslog and AFM into Gnosis, IC Toolbox - Creation of new IC teams for ST, discovery of existing process and documentation, etc)

Op Model Process creation

New IC Types - From Intake to RTB

Existing IC Type Reboots

Skills

Program management, Project management, Pmp, Agile

Top Skills Details

Program management,Project management,Pmp,Agile

Additional Skills & Qualifications

70% of day will be spent tracking project timelines with Project Managers and scheduling meetings with stakeholders and gathering information.

30% of time will be attending meetings with Project teams and working with PM's & engineers to get updates on projects.

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $50.00 - $57.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Raleigh,NC.

Application Deadline

This position is anticipated to close on Nov 7, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.