Report Operations Analyst
- Bachelor’s degree or equivalent experience with minimum 2-3 years related work experience.
- Proven analytical, interpretative, and problem-solving skills.
- Proficient with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel - VLOOKUP and PowerPivot functionality).
- Ability to communicate effectively within various levels of the organization (written and oral).
- Self-starter - ability to multitask, manage time, prioritize work and thrive in a client-focused environment.
- Proactive ownership of work and mentoring others.
- Excellent organizational and time management skills, highly detail-oriented and resourceful.
- Ability to translate complex concepts and methodologies to be easily understood and provide consultative guidance.
- Ability to facilitate a meeting, create presentation materials and provide training.
- Strong Project skills -Ability to work on a business project within an organization's business strategy.
- Accountable for providing consultative and proactive recommendations to drive report accuracy and quality.
- Ability to work independently and as a team player.
- Pharmaceutical experience is preferred with a strong background in pharmaceutical products and indications.
- Ability to translate market / report requirements to meet clients’ requirements.
- Ability to deliver high quality work and meet strict deadlines.
- Create and validate in-depth reports and markets for internal and external clients.
- Responsible for ensuring report / market specifications including timeliness and quality meet client expectations.
- Manage the creation of client deliverables using Standard Operating Procedures and Coding Best Practices.
- Communicate with various IQVIA teams (Client Service Analysts, Clinicians, Management Teams, Scheduling, SSIG, Marketing, Data Investigation, and Verification-Release).
- Manage daily workloads in the CSM Tool to ensure the best utilization of total resources.
- Work on projects, learn new requirements, test new tools, create training materials and provide training.
- Solid knowledge of IQVIA products including extraction and formatting (DDD, Xponent, FIA, LAAD, NPA Market Dynamics and Xponent Prescribing Dynamics) and services.
- Ability to use IQVIA internal databases OLP, TSO/DTSO, IDMS, CMFQ, FTP, MDT, BDE.
- Research, analyze and respond to Client Service Analyst market inquiries (NDC/CMF details).
- Managing the weekly / monthly core Market Business Rule changes using Standard Operating Procedures including documentation of business rules.
- Interpret client market requirements - create and maintain clients’ custom Market Definitions in Market Definition Tool.
- Work on assigned project tasks (Market or Report).
- Adaptability and flexibility to respond to changing project requirements and priorities.
- Contribute to the preparation of project documentation, including reports and presentation.
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