Deli Assistant Manager

Job Title: Deli Assistant Manager

Reports to: Deli Manager

Type of Position: Full time

Refuel is one of the fastest growing convenience store chains in the US – growing ~300% in the past 24 months through 17 acquisitions and new to industry store builds. The company currently owns & operates over 220 stores in the southeast with a total team member population of ~3,000.

Benefits:

• Competitive payrate

• Daily Pay

• Employee Assistance Program

• Refuel Rewards (15c off gas, free drinks, hot food discounts and more!)

• 401(k) Retirement

• Life Insurance

• Short-Term Disability Insurance¬

• Referral program

Aside from the above benefits, all full-time employees also receive the benefits below:

• Medical & Prescription Drug Insurance (BCBS Myhealth Toolkit App)

• Myhealth Toolkit App

• MD Live (telemedicine)

• Health and Fitness

• Shop for Care

• Natural Blue

• Dental/Vision Insurance

• Cancer & Accident Insurance

• PTO

Responsibilities:

• Assist in fostering a guest focused environment. Train and ensure team greets all guests, presells, upsells, and suggestive sells required items.

• Ensure Deli Associates perform responsibilities per their job description.

• Ensure staff has knowledge of all product offerings and promotions.

• Ensure food is fresh, appealing, and of excellent quality for the guests.

• Manage program in accordance with Department of Health and Company Standards.

• Manage food cost and all controllable expenses that affect profitability of food service operation.

• Order product and perform accurate inventory counts per company procedures.

• Create and adhere to production charts and planograms per company standards.

• Conduct daily and weekly safety inspections of food service equipment to ensure optimal operation conditions at all times.

• Inspect displays for neatness and customer appeal. Ensure all authorized signs are displayed.

• Monitor and correct delivery procedures to ensure the accuracy of orders. Reports any problems to management.

• Maintain Health Department guidelines to ensure food safety is the top priority.

• Oversee and assist in preparing food items per required menus and recipes. Inspects food and food preparation to maintain quality standards and sanitation regulations.

• Train, and coach team members to assist in developing a high performing team

• Report all employee and/or customer accidents, injuries, as well as loss or damage to property.

• Work alongside team members to ensure speed of service, product quality, and guest experience expectations are met.

• Maintain restaurant cleanliness standards to include equipment, floors, and walls,

• Maintain a neat personal appearance in accordance with company uniform and personal appearance policy.

• Perform other duties as needed.

Qualifications

Education/Experience

• Must be at least 18 years of age

• High School diploma or High School Equivalence is required.

• One year of retail, fast food or sales management experience is required.

• Obtain and maintain Food Handlers and Food Safety Certification.

Knowledge and Skills:

• Exceptional leadership and customer service skills.

• Ability to develop and motivate team members.

• Ability to read and interpret documents such operation and maintenance instructions, as well as procedure manuals.

• Excellent oral and written communication and intrapersonal skills.

• Ability to write routine reports and to communicate effectively with customers and employees.

• Ability to add, subtract, multiply and divide in all units of measure using whole numbers

common fractions, and decimals.

• Ability to exercise sound judgment and work with minimum supervision.

• Proficient computer knowledge (Microsoft products preferred Word, Excel, Outlook, Teams).

Physical Demands

• Able to stand and/or walk for full shift.

• Able to occasionally lift and/or carry up to 50 pounds from ground to overhead, and/or 60 pounds from ground to waist level, up to thirty minutes of workday (i.e., assisting in stocking/maintaining inventory levels).

• May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs.

Working Conditions

• Employee performs approximately 95% of work indoors. Outside work will be required.

• Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer.

Work Schedule

• Committed to work assigned hours.

• Must be able to work flexible hours (nights, weekends, and holidays)

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All the responsibilities listed above are considered essential job functions to this position.

This job description is subject to change at any time.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Add the Company’s EEO Statement. Refuel is an equal opportunity employment employer . . .

Add the following disclaimers:

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

#WSNC

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.