Quality Technician

Quality Assurance Technician

Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal, and Peter Pan peanut butter, as well as Nutrish, Kibbles 'n Bits and 9Lives dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all.

At Post Consumer Brands, we've spent generations showing up for families, starting with breakfast, the most important meal of the day. Our cereals have become a trusted part of daily routines, helping spark conversations, fuel busy mornings, and create everyday moments that bring families closer together, including their furry four-legged family members, who have recently become a part of our story. As families have evolved, so have we. What began at the breakfast table has expanded into snacks, peanut butter, and pet food, because caring for a family means feeding every part of it. With the addition of several iconic pet brands, we've extended our purpose: to make high-quality, accessible food for everyone under the same roof.

This phase is still new, and that's what makes it exciting. As we continue to grow across grocery and pet, we're looking for people who care about good food, thoughtful work, and the kind of impact that stretches from store shelves to kitchen tables, and food bowls, across the country.

The Post Consumer Brands plant in Asheboro, NC, features some of the most modern cereal production technology in the industry and the facility has quadrupled in size since it opened in 2007. Asheboro's 200+ team members produce some of our newest and most innovative cereals, like Oreo Puff's cereal! While there is plenty to do right in Asheboro, the town is only a few hours from the Atlantic Ocean in one direction and the Blue Ridge Mountains in the other direction.

Responsibilities

The purpose of the Quality Assurance (QA) Technician is to provide real-time technical support to the Operations Teams and other support staff assigned. The individual is responsible for providing Operations Teams and Supervisors with the necessary information to produce products that meet PCBs food safety and quality standards at the lowest cost in a timely manner. The QA Technician plays a key role in assisting in the identification, investigation, and follow up activities of PCB continuous improvement program. Support, implement, and maintain food safety practices as required through SQF. Will be responsible for completing job duties in a manner that supports all plant safety, food safety, quality, and environmental practices.

Shift Schedule: This position works a 12 hour Night Shift schedule starting at 5:30pm and requires every other weekend work. Candidates must be willing and able to work nights and weekends to be in consideration for this opportunity.

Job Activities/Duties

1. Provide Operations Team Members, Line Managers, and Maintenance with technical resources in areas of product quality and food safety during on-going production, as well as in noncompliance situations. Attend noncompliance meetings to give direction on restarts, finding the source of the non-compliance and product hold.
2. Perform audits and analyses on finished and intermediate products, ingredients, packaging and systems and follow safety, sanitation, Good Manufacturing Practices, and Good Laboratory Practices while performing tests
3. Conduct investigations into consumer complaints.
4. Perform, record and report audit findings in areas of Pest Prevention, Sanitation, GMP's, Pre-Op Inspection/Testing, Plant Environment, HACCP, SSOP's, Net Weight, PSAs, Metal Detection Audit, Documentation Audit, Allergen Testing, and Ingredient COA Verification.
5. Calibration and maintenance of Quality measurement equipment in production and in the QA Lab.
6. Provide information and data to support the QA group in assigned project areas.
7. Use databases to hold and release product, provide non-compliance ingredient and packaging information to vendors (SCAR's), and report and store audit reports.
8. Utilize the Quality Department resources to help in the identification and resolution of issues.

Qualifications

Education: 4 years college degree or equivalent experience in chemistry, microbiology, math, statistics or food science preferred.

Experience: 3 years production experience preferred (food production desired). Knowledge of manufacturing processes, GMP's, food safety, GLP's, statistics and lab techniques preferred. Experience in Food Systems, audit experience, with PCQI certification preferred.

Skills: This individual must possess excellent organizational and problem solving skills, the ability to work with a PC and have demonstrated math/statistical computation skills. Knowledge of SPC; the ability to work safely with chemicals, as well as, in and around equipment; the ability to compile, analyze and present collected data in summary form as well as being capable of performing a variety of tests. Must be able to communicate technical, scientific, and regulatory information, both written and verbally. Must have strong communication and interpersonal skills, including the ability to make presentations, facilitate meetings, probe for root cause, and provide training to various groups within the organization and have knowledge of quality problem solving tools. Must be able to read, write and communicate in the English language.

Additional Requirements: Must wear company-issued uniforms (snap-front shirt & pants) and required PPE (bump-cap, hair net, beard net, safety glasses, ear plugs, gloves, steel-toed shoes, etc.); Regular attendance; Flexibility to work overtime and/or on alternate shifts if needed; Must follow established safety procedures.