Manager, Benefits - Hybrid

XPO
Charlotte, NC
What you’ll need to succeed as a Benefits Manager at XPO Minimum qualifications:
  • Bachelor's degree or equivalent related work or military experience
  • 5 years of experience in benefits administration
  • Experience in project management
  • Technical expertise in all areas of benefits administration and compliance
Preferred qualifications:
  • Bachelor’s degree in Business, HR or related field
  • At least one year of supervisory experience
  • Experience with benefits administration for Canada, Puerto Rico and Mexico employees
  • Ability to collaborate with HR business partners in resolving conflict situations
  • Excellent verbal and written communication skills
  • Ability to work independently under tight deadlines in a rapidly changing environment
  • Strong customer service skills, problem solving skills and attention to detail
  • Excellent interpersonal and management skills; ability to work collaboratively in a team environment and get along with diverse personalities

About the Benefits Manager job
Pay, benefits and more:
  • Competitive compensation package
  • Full health insurance benefits are available on day one
  • Life and disability insurance
  • Earn up to 15 days of PTO over your first year
  • 9 paid company holidays
  • 401(k) (with company match after 1 year)
  • Education assistance
  • Opportunity to participate in a company incentive plan
What you’ll do on a typical day:
  • Manage benefit plans and vendors including medical, dental, vision, disability, life insurance, well-being programs and voluntary benefits
  • Support the administration of the plans, respond to general inquiries and escalations from our TPA, HRBPs and employees
  • Ensure enrollment data is accurate and that spending accounts are funded timely; perform quality checks on data files
  • Collaborate on benefit design and strategy, including wellbeing programs
  • Lead communications efforts including Open Enrollment and ongoing programs and support HR initiatives
  • Collaborate in the actuarial review of the benefit programs and plan design, ensure alignment with the annual budget
  • Oversee the preparation of all regulatory filings and audit activity including 5500s, discrimination testing, SARs and summary plan descriptions
  • Ensure compliance with U.S. federal, local, state and country benefit regulations and requirements


About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.


We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Posted 2026-04-05

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