Reconstruction Project Manager

Job Description

Job Description

Description:

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services,

restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other

disasters. The Paul Davis Network is made up of more than 340 franchises and Company Owned Operations across the

US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul

Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services

sector. More information about Paul Davis can be found at

As a Project Manager, you will manage the renovation, as well as control and communicate the budget effectively. This

means you will spend a good deal of time in the field to oversee your projects and make sure it is completed properly.

Work directly with homeowners, commercial property owners, project coordinators, sub-contractors, technicians and many

others during each project. This position involves monitoring project plans, schedules, work hours, budgets, collections,

and ensuring that project deadlines are met.

Job Requirements

Essential Duties and Responsibilities:

• Professionally represent the Paul Davis principles of honesty and integrity.
• Continuously work to ensure compliance with all Paul Davis processes, policies, better business practices, and in accordance with the laws and regulations in the jurisdictions in which Paul Davis Restoration operates.
• Maintain focus and dedication to providing excellent customer service.
• Assist other team members when needed and foster a positive working relationship with other departments.
• Work alongside our Foremen, In-House Tradesmen, Estimators and Project Coordinators to facilitate collaboration and communication during the restoration of residential and commercial projects.
• Work closely with the Project Coordinators to ensure that all documents and administrative matters relative to active job flow ensuring the restoration is done timely, efficiently, and safely.
• Handle correspondence with insurance providers and property owners.
• Follow all program and TPA guidelines.
• Coordinate all Tradesmen.
• Review all estimates pertaining to the restoration portion of the assigned jobs.
• Meet operational objectives of Sales, Gross Margin, Job Closings and Net Promoter Score.
• Track metrics during bi-weekly goal setting and review meetings.
• Confirm budget and work orders before the start of the project.
• Ensure compliance with standards and regulations.
• Build partnerships to improve performance with vendors and tradesman.
• Participate in the collections process.
• Work in indoor and outdoor conditions.
• Follow the Project Manager on-call rotation.
• Maintains a Compliance Score of 75+.
• Maintains a NPS of 65+.
• Maintains Gross Margins of 45%+.
• Please note, the duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time.
• Review budget, work orders, estimates, and trade partnerships before the start of every project.
• Ensure compliance with standards and regulations through consistent documentation.
• Participate in local community events.

Competencies – Knowledge, Skills and Abilities:

• Strong critical thinking, problem solving and multitasking skills.
• Strong verbal and written communication and organization skills.
• Positive, can-do attitude.
• Team player.
• Detailed oriented.
• Customer service oriented.
• Strong time management skills.
• Adaptability.
• Coachability.
• Proactive, assertive personality.
• Professional appearance and demeanor.
• Flexibility and willingness to perform duties as requested.
• Good communication and interpersonal skills.
• Extremely organized.
• Ability to systematize efficient work procedures.
• Ability to analyze and prioritize.
• Ability to work on tight deadlines.
• Technologically savvy.
• Sound planning and organizational skills
• Excellent communication and presentation skills
• Dedication to customer service

Education, Certification and/or Work Experience Requirements:

Required:

• High School Diploma or GED
• Current IICRC Certifications in Water and Fire2-3+ years previous residential/commercial construction experience.
• RPM 2 – Expert

Preferred:

• 2 years leading a team of 4 or more direct reports
• Bachelor’s degree preferred.

Physical Requirements:

• Lift (constantly) 5-40 lbs., lift (frequently) 20-100 lbs.
• May involve significant stand/walk/ push/pull.
• Occasional climbing (ladders, etc.), balancing, crouching, frequent stooping, reaching, kneeling, and handling.
• Ability to work in confined spaces.
• Exposure to weather with temperatures ranging from mild/moderate to extreme cold/heat.
• Exposure to noise levels ranging from moderate to loud from occasional to frequent.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Moving about to accomplish tasks or moving from one worksite to another.
• Repeating motions that may include the wrists, hands and/or fingers.
• Operating machinery and/or power tools.
• Operating motor vehicles or heavy equipment.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Must be able to communicate and converse with customers over the phone and face to face
• Occasionally will lift up to 50lbs
• Ability to safely operate a company vehicle

Work Environment:

As a Restoration Project Manager, you will be a member of our Restoration Department and will be working in homes or

commercial buildings where a disaster has happened. Project Managers work with owners and sub-contractors after

traumatic events such as a fire or flood to clean up and repair damage to residential and commercial property. Exposure

to extreme weather conditions, hazardous material, including but not limited to, mold, fire, asbestos, sewage, water, smoke,

etc. Occasional standing, kneeling, crawling, reaching, bending may be required for long periods of time.

Travel Requirements:

Regular travel to job sites is required. Occasional overnight travel may be required in special circumstances.

Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state

disability law is required to contact Human Resources to begin the interactive exchange process.

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a

qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause

an undue hardship for the employer.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment

opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin,

disability, veteran status, or any other characteristic protected by state, federal, or local law.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that

are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or

without notice.