Client Service Lead - Project Manager (The Carolinas)

Industry

Transportation

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Jacobs is seeking a dynamic and experienced Client Service Lead - Project Manager (CSL/PM) to drive strategic growth and deliver exceptional transportation projects across North Carolina . This high-impact leadership role combines client engagement with hands-on project management, focusing on expanding our footprint with NCDO T and municipal clients in the Highways and Bridges sub.

As a trusted advisor and seller-doer, you’ll lead pursuit strategies, strengthen client relationships, and manage key transportation projects that improve mobility and transform communities across the state.

What You’ll Do

• Serve as the primary point of contact for NCDOT and municipal clients, building trust and long-term partnerships.
• Act as Project Manager for highway and bridge design projects as well as non-design program contracts, including operational and safety improvement initiatives.
• Drive strategic pursuits by identifying, planning, and leading winning strategies for major transportation projects across North Carolina.
• Provide subject matter expertise in highway and bridge design, safety improvements, and project delivery.
• Represent Jacobs at industry conferences and events, positioning us as a leader in transportation solutions.
• Collaborate with sales, operations, ing, and technical teams to align client needs with Jacobs’ capabilities.
• Influence project development and design standards while contributing to Jacobs’ growth in North Carolina’s transportation sector.

Here's what you'll need

• Bachelor’s degree in Civil Engineering or related discipline from an accredited university.
• Professional Engineer (P.E.) license in North Carolina.
• Progressive experience in transportation and highway engineering, including management of roadway design projects.
• Proven experience working with NCDOT and familiarity with North Carolina municipal transportation agencies.
• Demonstrated success in leading multidisciplinary teams.
• Strong understanding of NCDOT processes, design criteria, and project development procedures.

Ideally, You’ll Also Have

• Master’s degree in Civil Engineering or related discipline.
• 12+ years of experience in transportation and highway engineering, including project management.
• Project Management Professional (PMP) or Certified Public Manager (CPM) certification
• Established relationships with NCDOT divisions and local municipalities.

#LI-KD1 #SET

Posted Salary Range: Minimum

134,500.00

Posted Salary Range: Upper

215,500.00

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $134,500.00 to $215,500.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on October 21, 2025. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .

Locations

City State Country
Raleigh	North Carolina	United States
Greenville	South Carolina	United States
Charlotte	North Carolina	United States