Medical Assistant

Job Opportunity

Positions Location: Charlotte, MI

Job Description

Provides general administrative and clinical assistance to physicians/nurses/therapists treating patients.

Essential Duties:

• Consistently exemplifies "on-stage" behavior.
• Is responsible for creating a destination, experience-based service, delivers customized experiences using patient profiles.
• Prepares patients to be seen. Duties include escorting patient to the exam/procedure room, obtaining vital signs, taking patient's medical history, updating the patient information sheet, explaining procedures and providing emotional support as needed, and preparing the patient for exam/procedure.
• Assists physicians/nurses/therapists with patient procedures as directed.
• Conducts bone density screenings.
• Completes required documentation in a timely manner and in accordance with Hospital policies.
• Triages patients providing information and assistance, scheduling appointments, calling in prescriptions and notifying appropriate personnel of emergency/urgent situations.
• Schedules patients for surgeries, testing, and appointments with specialists; completes required documentation.
• Contacts patients to discuss test results, order additional testing, order new medications, etc. as directed by the physician.
• Contacts the offices of other physicians and health care professionals to exchange information and obtain necessary referral authorizations.
• Assumes responsibility for preparing and cleaning exam and procedure rooms; restocks supplies, cleans/sterilizes equipment, and notifies appropriate personnel of unsafe conditions and/or equipment in need of repair.
• Performs a variety of clerical tasks in support of the department or practice.
• Obtains insurance pre-certifications for patient appointments, procedures, tests, surgeries, medicines, etc. as required.
• Attends staff meetings and in-service programs as required.
• Assists in maintaining equipment and treatment areas; orders supplies as necessary.
• Supports and serves as a role model for our mission, vision, values, and customer service initiatives. Adheres to the organization's policies & procedures, and compliance guidelines.
• Performs other duties as assigned.

Job Requirements

CPR/BCLS certification If LPN, must have current SOM LPN license

None

Completion of a high school diploma or GED Completion of a Medical Assistant Program or completion of an accredited LPN Program

Knowledge of accrediting and regulatory standards and hospital policies related to the provision of patient care including HIPAA confidentiality and TJC mandates

Written and computer skills necessary to prepare required documentation

Interpersonal skills necessary to effectively communicate with patients, families, physicians, and other health care professionals in the exchange of information. Presents self in a warm, professional and caring manner.

Demonstrates professional appearance

Mental ability to complete required documentation in a timely manner, deal with the concerns and emotional needs of patients and their families, and appropriately respond to stressful/emergency situations

Physical ability to stand for prolonged periods of time, walk extensively, transfer/lift/reposition/assist patients, and properly utilize the equipment/devices necessary in providing prescribed care to patients

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.