Restaurant Manager

5 Points Public House
Charlotte, NC

The front of house manager oversees all operations at a restaurant (except for the kitchen). This individual shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service. Job Duties

  • Interview and hire for a restaurant’s bar and waitstaff. Ability to develop a specialized hiring process to meet a restaurant’s needs.
  • Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant.
  • Supervise Upkeep of Guest Areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup.
  • Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.
Working at 5 Points Public House - No strict dress code

Posted 2026-01-18

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