Business System Analyst [QA/UAT]

Job Description
BSA with QA
• Analyze the organization's objectives and perform a root-cause analysis and gap analysis to recommend and drive change
• Collaborate with cross-functional teams, stakeholders, and be an efficient advisor/ partner between technology, support, and business units.
• Influence stakeholders to support business projects, as well as facilitate requirements of sessions/workshops, meetings, interviews, etc.
• Conduct analysis using a variety of tools, tactics, and mechanisms to make informed decisions.
• Develop Business Requirements/Functional Spec documents, translate high-level business requirements into functional requirements,
• and perform workflow design/process mapping.
• Communicate project components and needs to cross-functional team members and management through documentation and presentations.
• Provide support in defining, developing, and implementing business process standards to ensure consistent and measurable performance across the organization.
• Validate procedures and processes focusing on optimization and improvements; analyze information, situations, and perform actions through
• coordination with the senior management team.
• Identify, define, develop and implement business process standards, templates, policies, processes, and guidelines in support of the organization’s strategic objectives.
• Provide analytical, planning, and implementation support services for performance measurement, metrics analysis, and process improvement of
• projects and programs as well as aid in the preparation and presentation of technical, management, and operational briefings, data calls, and reports.
• Create test scenarios and review test results
• Help gather requirements by working with stakeholders, users, and development teams.
• Maintain project documents in Confluence, including BRDs and project plans.
• Create simple process flows, data mapping charts, and use case diagrams using Visio.
• Support QA and UAT by reviewing test cases and ensuring requirements are correctly tested.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives


KNOWLEDGE, SKILL & ABILITIES
• Effective time management and meeting deadlines
• Able to manage multiple priorities and action items
• Knowledge of business process design/six sigma or other process engineering methodologies
• Adaptable and capable of working in fast-paced environments
• Strong facilitation skills
• Critical thinking and pr oblem-solving
• Ability to work in a self-directed manner, be responsive to multiple requests, be organized, and be able to prioritize and respond to requests within requested timelines.
• Knowledgeable of staff activities, policies and procedures, and routine office practices
• Attention to detail and a high level of accuracy
• Ability to clearly articulate information with others and apply it to the organization’s objectives and goals.
• Excellent computer skills; proficiency in Microsoft Office Suite; and experience creating documents, forms, and graphs
• Ability to use queries to perform data research and validation.
• Understanding of database concepts and information models critical