Learning Systems Project Manager
Kforce has a client that is seeking a Learning Systems Project Manager in Charlotte, NC. Responsibilities Include:
- Lead discovery sessions to document current and future business processes
- Create process maps, workflows, role documentation, SOPs, and governance models
- Identify dependencies, considerations, and areas for improvement
- Gather and translate business requirements into clear process documentation
- Act as process lead for initiatives, supporting both agile and structured approaches
- Manage timelines, milestones, and resources for process deliverables
- Coordinate with change, communication, and training teams for adoption
- Develop materials to explain new or updated processes (e.g., guides, job aids)
- Ensure processes align with system capabilities and organizational standards
- Incorporate compliance and regulatory requirements into documentation
- Continuously evaluate materials for usability and knowledge management
- Collaborate with technology leads and subject matter experts to align processes
- Engage cross-functional teams across time zones in virtual environments
- Communicate effectively with stakeholders, providing summaries and recommendations
- Around 5 years of experience in business process design, operations analysis, project management, or similar areas
- Experience developing knowledge management and process support materials
- Background in technology-enabled process improvements
- Proficiency with process mapping tools and common office applications
- Knowledge of learning systems or HR technology environments is helpful
- Exposure to AI-related initiatives is desirable
- Familiarity with compliance requirements is a plus
- Experience in a professional services or similar environment preferred
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