Director of Network Support

Communities In Schools North Carolina
Raleigh, NC

About Communities In Schools of North Carolina:

At Communities In Schools, we are “all-in” for kids. It is our passion-- it is our mission. As the State Office for North Carolina, we deliver CIS programs across the state and we collaborate with local affiliate organizations, to provide resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. Communities In Schools is the nation’s largest dropout prevention organization, serving 1.5 million students in 2,400 sites across the country. We achieve this mission by hiring bright, creative, and innovative team members who have a passion for what we do. At CISNC, we value relationships, collaboration, learning, integrity and commitment.

Position Overview :

This Director of Network Support is responsible for establishing, managing, and providing on-going program support and assistance to local CIS affiliates, including Boards, Executive Directors, and Program Directors to ensure the effective implementation of CIS Business and Student Support Standards. The Director will support affiliate leadership’s strategy and partnership development with local school districts, including the use of data to describe their impact. In addition, the Director will support the strategy and development of state-wide initiatives to address chronic absenteeism and college and career readiness.

The Director of Network Support is a member of the Network Support Team who drives quality student supports and promotes sustainable and strong affiliate operations. This team deepens the impact of CIS across North Carolina by training, coaching, and providing program assistance to staff and board members across our network of affiliated organizations.

Essential Functions:

  • Designated point of contact for network leaders, board members and team members to access necessary resources and services offered by CISNC.
  • In coordination with the Network Support Team, plans, develops and implements training and strategic planning support for CIS Executive Directors and Boards, including retreats.
  • Assists Boards and Executive Directors to use data for continuous improvement, and communicate impact and strengthen relationships with partner school districts.
  • Facilitates groups of content experts to develop and launch strategic initiatives.
  • Supports the development of healthy non-profit organizations with strong business, board, risk management, and programmatic operations.
  • Collaborates with Directors to create an integrated plan for leadership development throughout the network (staff and board).
  • Coordinates with team to plan and implement Executive Director connections and retreats.
  • Collaborates with the team to maintain a sustainable network of affiliates that are fiscally and operationally sound.
  • As needed delivers training sessions to Executive Directors, Board Members, Program Directors, and Student Support Specialists.
  • Supports and reinforces through training and professional development the CISNC culture of quality, innovation, performance, and continuous improvement
  • Travel: 50%.
  • Ability to see, hear, speak and travel to conduct training sessions.
  • Must be able to lift 20lbs.

Required Education/Experience:

  • Bachelor’s degree required
  • 5 years management experience, especially related to non-profit operations, education, leadership, and/or fundraising
  • Experience working with Communities In Schools program model preferred
  • Knowledge of school district operations preferred
  • Valid driver’s license and insurance

Job Competencies:

  • Analysis and Reasoning
  • Influencing others
  • Relationship building
  • Teamwork
  • Communication
  • Leadership
  • Managing projects
  • Empowering others

Core Competencies:

  • Student Centered
  • Integrity & Accountability
  • Collaboration
  • Impact-Driven Excellence
  • Respect

Necessary Skills:

  • Outstanding communication skills
  • Superior coordination skills
  • Ability to communicate difficult information clearly and effectively
  • Ability to manage multiple complex projects at the same time
  • Ability to use technology to enhance presentations and to improve work-related efficiency
  • Technologically proficient in all office technology systems including spread sheeting, word processing, email and Teams/Zoom

Additional Functions:

  • Presents at affiliate and state board meetings as needed
  • Supports the overall development of boards and works with affiliates to enhance board engagement
  • Supports the leadership development of Executive Directors, Program Directors and other aspiring leaders in the network
  • Manages and supports key partnerships which enhance the purpose of CIS across North Carolina

Learn more at , and stay connected with CISNC on Facebook , Twitter and Instagram .

Perks:

We offer outstanding benefits including medical, dental, vision, short-term disability and 403(b) match and MORE!!! We offer paid vacation, wellness time and holidays. Our team is friendly, fun and collaborative.

Posted 2025-09-08

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