Administrative Billing & Collections Specialist

Accentuate Staffing is seeking an Administrative Billing & Collections Specialist for an opening with one of our clients in Wake Forest, NC.This full-time position plays a key role in managing the billing process, maintaining accurate financial records, and ensuring timely collections. The ideal candidate will be detail-oriented, organized, and customer-focused, with strong communication skills and a passion for problem-solving. If you thrive in a fast-paced environment and enjoy building relationships with clients while supporting internal teams, we want to hear from you!

Responsibilities:

• Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
• Receiving and sort incoming payments
• Issue invoices to customers and vendors
• Manage the status of accounts and balances and identify inconsistencies
• Issue and post bills, receipts and invoices
• Update accounts receivable with new accounts or missed payments
• Ensure all customers remain informed on their outstanding debts and deadlines
• Provide solutions to any relative problems of customers
• Write thorough reports on billing activity with clear and reliable data
• Make cold calls to customers to recover financial debts
• Perform additional responsibilities as requested. Essential duties, responsibilities, and activities may change at any time with or without notice.

Requirements:

• Knowledge of accounting principles and accounts receivable processes
• 2+ years of collections experience
• Strong organizational skills
• Exceptional attention to detail
• Passion for customer service, both internal and external
• Results-driven and patient
• Excellent interpersonal skills
• Advanced Microsoft Office skills (particularly Excel, SharePoint, and Outlook)
• Excellent verbal and written communication.
• Ability to multitask and to adapt in a fast-paced environment
• Adherence to laws and best practices with customer data
• Flexibility to work extended hours as needed