Ticket Office Ambassador (Part-Time)
- Provide a high level of customer service to all Spectrum Center guests.
- Operate Ticketmaster ticketing system programs including TM1 Sales, TM HOST & Archtics
- Process single ticket sales and distribute will call tickets for events.
- Answer questions regarding ticket availability, prices, present and future events, seating configurations, and arena policies.
- Provide fans with information, education and troubleshooting for all mobile ticketing questions.
- Verify/Scan tickets for authenticity and proper date, time, and event.
- Work to resolve issues in a professional and timely manner.
- Maintain accurate records of all ticket sales and reconciliation.
- Keep a strong understanding of all areas of Spectrum Center
- Other duties as assigned.
- High School Diploma/GED and interest to work in events and/or sport management
- Must be 18 years of age or older
- Must pass criminal background check
- This is a part-time non-benefit earning position; hours include days, nights, weekends and possibly holidays.
- Ability to stand/sit for extended periods of time, bend and other duties associated with different sport and entertainment events is desired
- Must be able to lift up to 50lbs or push up to 70lbs unassisted.
- Demonstrate customer service skills strongly desired.
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