General Manager

Job Description

Job Description

Hotel :

Hilton Charlotte Airport2800 Coliseum Centre DriveCharlotte, NC 28217General ManagerFull timeCompensation Range : $165,000 - $175,000 plus bonus

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Job Description

Step into the role of General Manager at Hilton Charlotte Airport, where you'll lead a 275-room, full-service Hilton with approximately 17,000 square feet of meeting space in one of the country's fastest-growing and most livable cities. You'll have the runway to shape strategy, guest experience, and team culture for a high-volume airport property that serves business travelers, conferences, and events at the heart of the Queen City.

Outside of work, Charlotte offers an unusually appealing lifestyle blend: a cost of living below the national average, a booming financial and tech hub, and quick escapes to both the mountains and the coast-so you can spend your workdays driving performance and your personal time hiking, brewery-hopping, or catching a Panthers or Hornets game just minutes from home.

What You Will Do:

• Collaborate on operational plans to achieve revenue and guest satisfaction targets.
• Lead associates to meet Atrium's service and satisfaction goals through positive guest experiences.
• Utilize brand tools creatively to meet current and future guest expectations.
• Ensure preventive maintenance of the property, including mechanical and IT systems.
• Manage loss prevention and risk management policies to protect hotel assets and ensure safety.
• Engage with associates to improve hotel culture and embrace Atrium's core values.

What We Are Looking For:

• 6+ years of experience as a General Manager, or 2+ years as General Manager over 2 or more hotels. This ensures you have the leadership experience needed to guide our team effectively.
• Previous experience as a General Manager with a major branded hotel, demonstrating a strong understanding of brand standards, initiatives, and collaborative partnerships with corporate brand teams.
• Extensive rooms and/or F&B experience to manage all aspects of hotel operations.
• Bachelor's degree in hotel management, business, or related field; or equivalent experience. This provides the foundational knowledge required for strategic decision-making.
• Proficiency in Microsoft suite, cloud-based apps, and hotel property management systems to streamline operations and enhance productivity.
• Willingness to relocate to embrace new opportunities and challenges.

What Atrium Leadership Looks Like:

• Accountable Achiever : You take ownership and deliver results.
• Agile Thinker : You adapt quickly to changing circumstances.
• Talent Curator : You attract, develop, and retain top talent.
• Transparent Leader : You communicate openly and honestly.
• Leading with SPIRIT : You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.

Why Atrium?
Hear it from Jeffrey C. "The overall culture of Atrium Hospitality is second to none. Open door policy and regional + corporate senior leadership are very accessible. My team and I are successful because we receive support from all levels and are set up for success."

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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