Manager, Executive Operations
- Executive Support
- Provide support to the Executive-level leadership via schedule management, travel planning, expense management, meeting agenda creation and notetaking, and other routine & non-routine administrative tasks as assigned
- Provide extensive calendar support requiring prioritization of multiple calendars with effective communication across various stakeholders (especially administrative colleagues) throughout the company.
- Leadership Reporting
- Maintain meeting documentation, action-item logs, and follow-up communications to support department meetings.
- Track project action items, and open issues; escalate matters requiring leadership attention in a timely and appropriate manner.
- Track department goals, milestones, and key performance indicators across Manufacturing & Operations and related technical functions and provide status updates to management.
- Prepare operational reports and presentations for leadership review as needed.
- Participate in continuous improvement efforts to enhance operational efficiency and reporting processes.
- Cross-Functional Initiative Coordination
- Work closely and collaboratively with administrative colleagues and functional partners to ensure leadership has clear visibility to the highest-priority actions, decisions, risks, and initiatives.
- Work in collaboration with Site Office Administrator to execute onsite events and logistics as needed.
- Support functional and project teams by maintaining project schedules, tracking action items, and coordinating meeting logistics.
- Education/Training
- High school diploma or equivalent required.
- Bachelor's degree in business administration, operations, life sciences, or a related field preferred.
- Experience
- 10+ years of relevant business operations, executive operations, project coordination, operations reporting, or senior administrative/operations support experience with a high school diploma or equivalent; or 5+ years of relevant experience with a bachelor's degree required.
- Experience developing executive level reports and summaries strongly preferred.
- Experience coordinating cross-functional initiatives, tracking milestones, monitoring risks, and following up on commitments across multiple stakeholders required or strongly preferred.
- Experience in biotechnology, pharmaceutical, manufacturing, life sciences, technical operations, or another regulated environment preferred.
- Knowledge
- Understanding of business operations practices, project coordination, and confidentiality expectations.
- Familiarity with technical operations, manufacturing, quality, CMC, supply chain, regulatory, or regulated business environments preferred.
- Skills
- Advanced Microsoft Office skills, including Outlook, Word, PowerPoint, Excel, and Teams; ability to build clear reports, dashboards, presentations, and leadership-ready materials.
- Strong written and verbal communication skills, with the ability to interact professionally and collaboratively with internal and external stakeholders at all levels.
- Strong analytical, organizational, prioritization, follow-through, and attention-to-detail skills.
- Flexibility to take on a wide range of responsibilities to support assigned management/department.
- Ability to manage competing priorities, anticipate needs, track action items, monitor risks, and work independently with minimal direction.
- Ability to handle confidential, sensitive, and time-critical matters with professionalism, discretion, and sound judgment.
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