Franchise Business Coach
- Serve as the primary business consultant and operational coach for Window Hero franchisees.
- Build strong, trust-based relationships with franchise owners and their teams.
- Conduct regular in-person and virtual visits to franchise locations to evaluate operations, drive compliance, and identify opportunities for performance improvement.
- Support franchisees in developing and executing strategic business plans focused on sales growth, cost control, and service delivery.
- Analyze performance data, including KPIs, P&L statements, and customer satisfaction metrics, and translate insights into practical coaching strategies.
- Lead and participate in training efforts, including onboarding, field coaching, classroom instruction, and ongoing education.
- Collaborate with internal teams to improve operational systems, processes, and training tools.
- Ensure consistent brand messaging and service quality across all franchise locations.
- Promote a culture of accountability, continuous learning, and performance excellence.
- Proven experience in a franchise operations, business coaching, or multi-unit management role.
- Experience in home services, construction, or property maintenance industries.
- Solid understanding of P&L management, KPI tracking, and small business operations.
- Exceptional coaching, facilitation, and communication skills.
- Strong organizational and analytical capabilities.
- High energy, self-driven, and able to work independently.
- Willingness to travel up to 35% of the time (including overnight stays).
- Generous 401(k) Matching : HFB provides a robust 401(k) plan with a 100% match for the first 3% of an employee's contributions and a 50% match for the next 2%.
- Comprehensive Health Coverage : Access to health insurance to ensure the well-being of our team members.
- Employer Contribution to HSA : HFB contributes towards the Health Savings Account (HSA), promoting financial health.
- Dental and Vision Coverage : Enjoy the benefits of dental and vision insurance for a complete healthcare package.
- Life Insurance : HFB provides life insurance coverage, demonstrating our commitment to the security of our employees.
- Paid Time Off (PTO) : Take advantage of our PTO policy to maintain work-life balance and recharge.
- Paid Holidays : Celebrate 10 paid holidays throughout the year, giving you time to relax and enjoy special moments.
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