Bilingual Senior AI Engineer (English / Spanish)

Career Mentors, LLC
Charlotte, NC

We’re Hiring: Bilingual Senior AI Engineer (English / Spanish)

Location: Charlotte, NC (4 Days Onsite | 1 Day Remote )
Candidates: Local / Nearby candidates preferred
Employment Type: W2

Hourly Payrate: $50 - $60

We are seeking a Bilingual Senior AI Engineer to design and build next-generation AI-driven IVR and conversational systems . This role is ideal for engineers passionate about LLMs, NLP, and intelligent automation in customer interaction platforms.

Required Skills & Experience:

5+ years of experience in AI / ML
Strong Python programming skills
Proven expertise in NLP techniques such as:
• Text Classification
• Clustering
Hands-on experience with LLMs , including:
• Prompt Engineering
• Evaluation Frameworks
Retrieval-Augmented Generation (RAG)

Nice to Have:
Experience with Agentic AI / Multi-Agent orchestration
Experience with LLMOps / MLOps in production environments
Familiarity with IVR platforms and speech technologies ( ASR, NLU, TTS )

Key Responsibilities:
Architect and develop AI-driven IVR and conversational systems using Python
Build English–Spanish translation systems
Perform large-scale data analysis using SQL on IVR and interaction datasets
Design and deploy LLM workflows (Prompt Engineering, RAG , Evaluation) for voice and chat use cases
Develop Agentic AI workflows for multi-step customer interactions
Establish LLMOps best practices including monitoring, evaluation, and lifecycle management
Collaborate with IVR platform, speech engineering, and product teams
Mentor offshore and junior AI engineers

Equal Employment Opportunity

TopTechTalent.ai believes that all persons are entitled to equal employment opportunities. TopTechTalent.ai recruits, hires, trains, promotes, disciplines and provides other conditions of employment without regard to a person's race, color, ethnicity, religion, gender, gender identity, or expression, age, national origin, citizenship status, disability, veteran's status, sexual orientation, marital status or other classifications protected under law or Company policy. This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

The government requires TopTechTalent.ai to maintain information on those who seek employment with the company, including their race and sex. Accordingly, to help us comply with this requirement, we encourage you to provide us with the following self-identification information. However, submission of this information is voluntary and refusal to provide it will not affect your opportunity for employment or terms and conditions of employment, if hired. If you do submit this information, it will be kept confidential and will be used in the compilation of data for reporting requirements.

🚫 Third-party recruiters, please do not reach out for this role.

Posted 2026-03-12

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