Software Engineer

Cisco’s Enterprise DevOps as a Service (EDaaS) team is seeking a skilled DevOps Engineer to support the identification and resolution of operational performance issues while applying security best practices across our growing portfolio of DevOps and AI-driven development tools. EDaaS is a fast-paced team driving the modernization of Cisco IT & Engineering workflows with modern, cloud-native solutions and automation.

The ideal candidate is motivated, detail-oriented, and passionate about enabling developers with cutting-edge tooling. You will play a critical role in administering and optimizing both traditional DevOps platforms and next-generation AI Code Assistants (Copilot, Cursor, Windsurf), ensuring secure, scalable, and effective adoption across the enterprise.

Responsibilities

· Develop object-oriented Python code to process large data sets via REST APIs.

· Automate infrastructure provisioning using configuration management tools.

· Enhance monitoring, logging, and alerting systems to ensure reliability and performance.

· Administer, configure, and optimize AI Code Assistant platforms to maximize developer productivity while enforcing enterprise security and compliance standards.

· Collaborate with engineering teams to integrate AI-assisted development into workflows and provide ongoing operational support.

· Contribute to automation frameworks, CI/CD pipelines, and DevOps tooling to improve efficiency across the enterprise.

Required Skills and Experience

· 6–8+ years of Linux/Unix administration (with emphasis on RedHat).

· 6–8+ years of scripting experience (Python, Bash, etc.).

· Hands-on experience administering AI Code Assistant tools such as GitHub Copilot, Cursor, and Windsurf, including configuration, policy enforcement, and usage monitoring.

· Experience administering and supporting one or more categories of DevOps tools:

· Source code management (GitHub Enterprise, Bitbucket, GitLab)

· Build automation (Jenkins, GitHub Actions)

· Artifact management (Artifactory, GitLFS, Maven)

· Strong experience working with REST APIs.

· Experience with configuration management platforms (Puppet, Ansible, Chef, Salt).

· Solid understanding of computer networking fundamentals (OSI layers, DNS, etc.).

· Proven troubleshooting skills in diverse technical environments.

· Well-versed with Git and workflows (forking, gitflow, etc.).

· General knowledge of reverse proxy systems (Nginx, HAProxy, Apache).

Desired Skills and Experience

· Enterprise-level administration and monitoring of GitHub Enterprise, Jenkins, and Artifactory.

· Experience applying security best practices to Linux environments.

· Familiarity with monitoring technologies (Nagios, AppDynamics, etc.).

· Production experience with Docker containers and image management.

· Experience with AWS (EC2, RDS, ELB, etc.).

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.