Technical Scrum Master

Kforce has a client in Morrisville, NC that is seeking a highly skilled Technical Scrum Master to support a fast-paced Networking organization within a Platform-as-a-Service (PaaS) environment. Key Responsibilities:

• Serve as Scrum Master for multiple networking-focused workstreams, facilitating Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives
• Support Waterfall-based projects where required, ensuring milestones, dependencies, and delivery timelines are tracked and communicated effectively
• Apply appropriate delivery methodology (Agile, hybrid, or Waterfall) based on project scope and stakeholder needs
• Act as the primary Jira expert and system of record owner for the networking team
• Partner directly with network engineers to write, refine, and maintain Jira tickets, ensuring: Clear problem statements and objectives; Accurate technical context and scope; Acceptance criteria, dependencies, and risks are documented
• Establish and enforce Jira standards for epics, stories, tasks, and subtasks to improve visibility and reporting
• Manage large volumes of incoming work while ensuring prioritization and traceability across initiatives
• Work across multiple networking, infrastructure, security, and platform teams to ensure alignment and delivery consistency
• Coordinate dependencies across teams and escalate risks or blockers proactively
• Provide clear communication to technical leads, product owners, and stakeholders on status, risks, and delivery progress
• Drive continuous improvement in delivery processes, documentation, and workflow hygiene
• Support ITIL and Change Management processes, including change documentation, approvals, and scheduling
• Contribute to the adoption of scaled Agile practices where applicable
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification (required)
• Demonstrated experience delivering projects using Waterfall methodologies (required)
• Strong Jira experience (required): Proven ability to manage large backlogs; Hands-on experience writing and maintaining tickets on behalf of engineers
• General networking experience (required): Familiarity with networking concepts, terminology, and operational workflows; Knowledge of Cisco network devices is a strong plus
• Excellent written and verbal communication skills, with the ability to translate technical discussions into clear, actionable work items