Sales Development Representative - Payments

ProfitSolv is a SaaS business services provider for the legal and accounting industry. We are looking for a Payments Sales Development Representative to join our growing team!

The Payments SDR is the first point of contact in ProfitSolv’s payments sales process. This role is responsible for generating qualified pipeline by identifying prospective merchants, executing outbound outreach, and setting discovery calls and product demonstrations for the Payments Account Executive team. The Payments SDR plays a critical role in fueling revenue growth across ProfitSolv’s integrated payments program.

What we provide:

• Opportunity to Invest in Your Future . We offer a 401K match.
• Paid Time Off . Enjoy paid time off and paid holidays.
• Great Coverage . Take advantage of health, dental, and vision HSA and FSA policies.
• A Great Team . Collaborate with smart, curious, hardworking individuals.
• Performance Compensation . Be rewarded for your hard work with performance-based merits.
• Casual Environment . Be comfortable in our casual dress environment.
• Hybrid Work . Want to work from home occasionally? No problem!

As a Payments Sales Development Representative, you will:

• Conduct high-volume outbound prospecting via phone, email, and LinkedIn to identify and engage payments-eligible prospects within ProfitSolv’s existing SaaS customer base.
• Qualify inbound and outbound leads against defined criteria, assess merchant processing needs, and advance qualified opportunities to the Payments AE team.
• Schedule discovery calls and product demonstrations for Payments Account Executives, ensuring seamless handoffs with complete lead context and documented activity.
• Maintain accurate and up-to-date records of all prospect interactions, lead status, and pipeline activity within the CRM.
• Collaborate with the Payments SDR Manager and AE team to refine messaging, targeting strategies, and outreach cadences.
• Meet or exceed activity targets including call volume, qualified meetings booked, and show rate.
• Stay current on ProfitSolv’s payments product offerings, competitor landscape, and payments industry trends to communicate value effectively.
• Participate in team training, coaching sessions, and performance reviews to continuously improve sales skills and product knowledge.
• Other duties as assigned

This position follows established policies and procedures to keep confidential information secure.

A great fit for this position has:

• High school diploma required; bachelor’s degree preferred.
• 1–2 years of experience in sales, customer service, or a business development role; payments or SaaS experience is a plus.
• Strong verbal and written communication skills with a confident, consultative phone presence.
• Highly motivated, goal-oriented, and comfortable working in a metrics-driven environment.
• Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and sales engagement tools.
• Strong organizational skills and ability to manage a high volume of daily activities.
• Collaborative team player who takes initiative and adapts quickly to feedback.

Additional Desirable Qualifications:

• Prior experience in the SaaS industry
• Strong negotiation and presentation skills
• Excellent written and verbal communication skills
• Outstanding time management abilities
• Proactive mindset with strong decision-making skills
• Ability to sit for extended periods and work at a computer
• Capability to lift up to 15 pounds occasionally
• Willingness to travel as needed

Our commitment to you: At ProfitSolv, we are committed to being a diverse and inclusive workplace as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We embrace a diverse group of backgrounds and experiences to connect with clients, solve problems and innovate.

Work location - Hybrid- Raleigh, NC