Assistant Service Manager
Job Description
Job Description
Hiester Automotive Group is currently seeking a full-time Automotive Assistant Service Manager to join our winning team and help oversee the daily operations of the Service Department. We are a family owned and operated business and provide an excellent work environment.
We are looking for highly motivated and goal-oriented individuals. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us!
Essential Responsibilities (include but are not limited to):
The Assistant Service Manager is responsible for:
Customer Relations
Service Advisor Training
Conduct Service Meetings
Dispatch incoming work
Multi-point inspection report/training
Test drive with customers
Monitor technician 3 Cs – complaint, cause, and correction
Monitor shop efficiency
Assist technicians
Monitor shop supply consumption
Qualifications:
Prior Manager Experience. Dealership experience preferred.
Excellent communication and customer service skills
Self-motivated, goal-oriented and ability to work in a fast-paced environment
Ability to perform a variety of tasks simultaneously
Current, Valid Drivers License
CDK experience preferred
General Motors Experience preferred
Employee Benefits:
Medical, Dental, Vision insurance coverage available
Basic Life Insurance, Voluntary Life Insurance, Accident, and Short-Term Disability coverage available
401k with company match
Employee discounts on vehicle purchases, parts and service
Opportunities for advancement
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