Sales Specialist

Mattress Sales Specialist

Job purpose: At Furnitureland South, our onsite Sleepland Gallery Mattress Sales Specialists do more than sell mattressesthey transform lives through personalized sleep solutions. The Sleepland Mattress Sales Specialist provides a world-class mattress shopping experience as both a trusted advisor to clients and a resource to our Sales & Design Consultants. Partnering closely with the Sleepland Gallery Manager, you'll help create a welcoming atmosphere while assisting with sales, team trainings, and resolving customer service or order issues, among other responsibilities.

Essential functions and responsibilities:

1. Partner with sales staff to enhance the client shopping experience through exceptional service, product knowledge, and follow-through.
2. Develop and maintain positive rapport with clients, ensuring needs are met and expectations are exceeded.
3. Support the sales team by providing product training, updates on new offerings, and reinforcing best practices.
4. Assist in driving sales by facilitating processes, answering product questions, and coordinating with internal teams.
5. Perform essential administrative tasks including scheduling, reporting, maintaining records, and processing documentation accurately and efficiently.
6. Collaborate with managers and team members to identify opportunities for improving service, efficiency, and training initiatives.
7. Uphold Furnitureland South's values and commitment to delivering a professional, welcoming, and solution-oriented environment.
8. Other duties as assigned.

Why you'll love working here:

• Paid training provided by a veteran mattress industry professional
• No late nights or Sundays enjoy a 5-day work week with a predictable schedule.
• No travel everything happens onsite at our stunning showroom in Jamestown, NC.
• Starting salary from $43,888, depending on experience, with a competitive bonus structure to reward your success.
• Unparalleled employee benefits, including:
• Medical, dental, vision, life, and disability insurance.
• Access to flexible spending accounts.
• 401(k) with company matching.
• Substantial associate discounts on furniture, rugs, and accessories after 90 days.
• Two wellness days per year for mental and emotional rejuvenation.
• Paid bereavement leave and floating holiday.
• Tuition reimbursement program up to $1,000 annually for professional development.

Qualifications

Competencies:

1. Strong verbal and written communication skills.
2. Passion for delivering excellent customer service.
3. Knowledge of mattress industry products.
4. Effective problem-solving abilities.
5. Team-oriented mindset.

Required education and experience:

• 2-4 years of sales experience.
• Proficiency in Microsoft Office.

Preferred education and experience:

• Mattress industry experience.
• Hosting training for team members.
• Bachelor's degree in Business Administration or a related field.

Working conditions:

This job is an onsite position that operates in a professional office environment. This role routinely uses standard office equipment such as desktop computers, photocopiers, and smartphones.

Physical requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This job may require extended periods of standing, walking, and sitting. This would require the ability to lift product, open and close product, or carry small items weighing up to 25 lbs.