Computer Technician

Welcome to Goodwill!

Goodwill of Central North Carolina’s mission is to improve lives and enrich communities through the power of work! Thanks to our Retail Stores and Donation Centers, we break down the barriers to employment and help people achieve their job and career goals through training, support, and career readiness resources. Our values are the backbone of our diverse and inclusive organization.

If you want to be part of a team that makes a difference – Goodwill is for you!

What You’ll Do:

• Prepare computer equipment, electronics, peripherals, and analog electronics for sale in the retail stores or online platforms.
• Perform routine maintenance, diagnostic, and repair of equipment and systems for resale or for customer repair.
• Erases previously stored data and installs operating systems/ software packages/ drivers onto computers.
• Maintain accurate inventory system and accurate log of all licenses.
• Price computer equipment and accessories to achieve maximum sales potential and prepare merchandise for shipment to retail locations.
• Sorts and recognizes saleable product from incoming donations and maintains computer sales within our Home Office store and procures products for online sales in appropriate and assigned marketplaces.
• Adhere to safety policies and procedures.
• Work in a fast-paced, busy, high-energy, team environment.

Education, Experience, and Skills that are a must:

• 2 years of experience in a computer repair related field. Must possess good working knowledge of PC repair and diagnosis.
• High school diploma or equivalent with additional certification in Information Technology or related field is required. A+ certification preferred.
• Requires continuous light to medium lifting (25 to 50 lbs.) and requires the ability to stand, sit, walk, push, pull, lift, bend, stoop, crouch, see, finger, hear, and speak.
• Must be able to handle multiple tasks at one time and work without close supervision. Must have a pleasant personality and be able to provide courteous customer service.
• Ability to work 100% of scheduled hours onsite.

Pay Range & Schedule:

• This position is Full Time, hourly, non-exempt and starts at $14/hour plus quarterly performance based bonuses.
• Hours are Monday – Friday 8:30AM to 5:00PM and are 100% onsite. This is not a remote position.

Perks of the Job:

• We provide an extensive benefits package for both Full-Time and Part-Time team members that covers health care (medical, telehealth, dental, and vision), supplemental insurances (accident, cancer, disability (FT) & critical illness), life insurance (company paid for FT), legal support, ID protection, and pet insurance.
• Additionally, our financial benefits include an employee discount, paid time off (PTO), 12 paid holidays, a 401(k) plan with employer matched contributions of 100% of first 5% you contribute, quarterly performance-based bonuses, paid training, employee referral bonuses, and an education assistance program of $4,000 annually for FT team members. (Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.)

Exempt : No Type : Full-Time and Part-Time Available Department : 180-Retail Stores Location : 027