Counter Sales Lead

Counter Lead

Job Summary

Subsidiary: Gemaire Distributors Business Title: Lead Counter Sales Associate

Objective Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Lead Counter Sales Associate is responsible for our sales counter at one of our established wholesale HVAC distributorships that carries multiple brands of equipment, parts and supplies. The Lead must be conversant with and have a solid knowledge of the products sold at the Sales Center. The Lead will assist in supervising and training other Counter Sales Associates as well as assist management with daily operations. The ultimate goal of this role is to provide strong customer service in a sales oriented setting.

Duties and Responsibilities

• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Interact with internal and outside sales people, vendors and contractors.
• As directed by Sales Center Manager, responsible for preparing and completing weekly cycle counts, timely processing and return of in-warranty items to manufacturers, handling freight claims for missing or damaged equipment/supplies, handling of intra-store transfers and promoting sales of monthly specialty items.
• As directed by Sales Center Manager, responsible for the prompt ordering and scheduling the arrival of equipment and supplies for resale, properly track incoming merchandise and special orders and assist
• Warehouse personnel when needed.
• Maintain current knowledge of customer credit status and strict maintenance of credit codes on sales to customers.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Assist Territory Sales Managers with product information, availability, pricing and special factors when needed.
• Complete sales order process for customers with efforts to up-sell associated items.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Qualifications

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment

Preferred Qualifications

• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor's or Associate's Degree preferred.
• {Bilingual (Spanish) preferred.

Education/Experience

Education Requirements Min/Preferred Education Level Description Preferred 2 Year / Associate Bachelor's or Associate's Degree preferred.

Degree

Years of Experience Years of Experience Comment 1 Years Minimum 1+ year experience in a Counter Sales role, preferably in the

HVAC industry.

Job Requirements

Language Requirements Bilingual ? Languages Other Preferred Spanish

Work Environment Work Environment Details

Work Schedule

Work Schedule Monday through Friday with an occasional Saturday

Physical Demands Demand Frequency Sedentary - Lifting 0-10 pounds FrequentLight Lifting - 10-20 pounds FrequentModerate Lifting - 20 to 50 pounds OccasionalHeavy Lifting - 50 to 100 pounds OccasionalPulling/Pushing, Carrying OccasionalReaching or working above shoulder OccasionalWalking FrequentStanding FrequentSitting OccasionalStooping OccasionalKneeling OccasionalRepeated Bending OccasionalClimbing OccasionalDesk Work/Computer use/Telephone use FrequentOperating a motor vehicle NeverOperating a commercial vehicle NeverOperating warehouse equipment, forklift, baseloid lift etc OccasionalOther - Talk, Drive, visit customers etc. Occasional

EEO Statement

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Indian Trail, NC 28079: Relocate before starting work (Required)

Work Location: In person