Patient Care Coordinator LPN, Full-time

Job Description

Job Description

Job Summary

This position is responsible for providing clerical assistance to the Hospice Team Leader and clinical staff of a designated team. Duties include data entry into the patient’s electronic medical record, printing and tracking of physician signatures on orders, obtaining prescriptions from physicians, and appropriate disposition of patients within Allscripts. Additional duties are performed as assigned by the Team Leader. The schedule for this position is Monday-Friday 8:00am-5:00pm; available one weekend shift per quarter; one major and one minor or three minor holidays per year.

Responsibilities what you do

• Process comfort packs and routine admission orders; omit medications as directed by RN and fax to Enclara Pharmacia. Enter comfort packs and routine admission orders into Allscripts.
• Complete changes in patient data in Allscripts. Update Netsmart with patient transfers and discharges
• Run accumulated orders by team. Remove unnecessary orders. Send appropriate orders to Team Leaders for approval. Reprint corrected orders as necessary. Copy and mail orders to attending physicians.
• Track orders sent for signature. Send received orders to Medical Records. Follow up with physician offices for orders not received.
• Process discharge summaries for receiving provider notification.
• Distribute facility patient materials on newly admitted and recurring facility patients.
• Assist with monthly Enclara billing audits.
• Create, review and fax IDG materials.
• Entering and monthly update of physician licensure.
• Complete Medicare Part D coverage entry in patient medications.
• Mail re-certifications to physicians; track and follow-up as needed.
• Reorder expiring comfort packs.
• Provide coverage for absent CTAs as needed.
• Assist with clerical office duties as necessary.
• Coordinate delivery of patient care for assigned patient care area on a 24-hour/day basis.
• Coordinate and problem-solve patient care issues with patients, families, physicians, agency staff and other health care providers as indicated.
• Ensure documentation of patient care is complete, timely, and accurate in accordance with TL processes, policies, procedures and regulatory requirements.

• Manage various personnel actions including coordination of scheduling.
• Develop and implement processes to enhance clinical operations and practices for ongoing quality improvement.
• Coordinate clinical compliance with all regulatory and accreditation needs of the agency.
• Participate in interdisciplinary group (IDG) meetings and case conferences.
• Oversee preparation of per diem staff calendar/scheduling.
• Attend seminars/workshops as appropriate.
• Covers at least one holiday per year as assigned.
• Professionally manages time, people, and technology.
• Perform other duties as assigned by supervisor.

Expectations how you do it

• TL Core Values are exemplified in all interactions with internal and external customers.
• Adheres to TL policies, procedures and guidelines.
• Adheres to NHPCO Ethical Practices.
• Comply with Medicare and Medicaid Guidelines.

Requirements what you need

• Active Licensed Practical Nurse and 1-2 years experience in a healthcare setting working with busy phones, scheduling and regular multitasking.
• Must possess good organizational skills and be able to work independently.
• Must be able to enter, travel, and function in the workplace as appropriate to the need.
• Must have sensory abilities to complete communication and documentation requirements of the job.
• May be required to lift up to 30 pounds.
• May be required to sit at a computer monitor and use repetitive motor techniques for prolonged periods of time.
• Experience using computer patient information systems, Word and Excel required.
• Experience in a healthcare setting, knowledge of 485’s preferred.