Business Execution Consultant 3 - Contingent

Pinnacle Group
Charlotte, NC

Position:Onboarding Specialist
Location: Charlotte, North Carolina
Duration: Contract
Job ID: 170873

Job Overview:

Client Data and Onboarding Overview

The Client Data and Onboarding (CDO) organization comprises three primary teams:

  • Client Facilitation

  • AML/KYC

  • Client Data & Account Maintenance

The Client Facilitation team serves as a liaison between external clients and internal stakeholders, ensuring adherence to all operational, compliance, regulatory, and internal policy requirements throughout the onboarding process. This function plays a strategic role in defining the future-state vision for process improvement and technology modernization.

Currently, the client onboarding process is initiated by multiple teams across the organization and managed within the U.S. The long-term goal is to establish a centralized global model with regional representation in London and Asia, supported by redesigned operations and a unified workflow tool to enhance transparency, accountability, KPIs, and metrics.

Role Summary

The Client Onboarding (COB) Facilitator reports to the Client Onboarding Facilitator Manager within Operations and will be based in Charlotte, NC.

This role acts as a subject matter expert (SME) across multiple business lines, including FX, Rates, Prime Services, Futures Clearing Merchant, Fixed Income, Loan Sales, and Equities.

The COB Facilitator is responsible for:

  • Delivering high standards of client service while maintaining full compliance with internal risk and external regulatory standards.

  • Gathering client profile evidence through documentary and non-documentary means using internal and external data sources.

  • Initiating the client onboarding process, entering data into onboarding systems, and coordinating with internal teams (Regulatory Due Diligence, Client Due Diligence, Client Maintenance, Legal, Compliance, etc.).

  • Tracking onboarding progress and providing status updates to initiators.

Control Focus

The COB Facilitator must:

  • Demonstrate strict adherence to all relevant internal and external policies, regulations, and controls.

  • Maintain and enhance the organization’s internal control standards, implementing new controls and addressing audit findings promptly.

  • Understand and manage operational risks associated with the role.

  • Possess a strong grasp of key regulatory frameworks, including FATCA, Dodd-Frank, EMIR, OFAC, the Patriot Act, SEC, CFTC, and FINRA.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

  • Pay any fee to be considered for, submitted to, or selected for any opportunity.
  • Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
  • Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $55-$60/hr on W2

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at [email protected]

#LI-AA3

Posted 2025-10-06

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