IP Staff Supervisor

Job Description

Job Description

A prominent international law firm is seeking an experienced and strategic IP Staff Supervisor for its Intellectual Property Department in Winston-Salem, North Carolina . This pivotal role involves overseeing patent prosecution professional staff across all offices, ensuring operational excellence, high-quality client service, and professional development.

• Staff Oversight & Management: Supervise patent prosecution staff across all offices, optimizing utilization, ensuring productivity, and delivering high-quality work. This includes managing daily operations, standardizing workflows, and addressing productivity concerns.
• Operations & Development: Support the implementation and management of a centralized patent support center. This involves onboarding, training, performance management, workload distribution, and recommending process improvements.
• Client Service & Communication: Ensure exceptional client service from staff, address challenges, and promote effective communication and collaboration between support staff and attorneys.
• Process & Project Leadership: Drive change initiatives, identify opportunities to unify staff processes across offices, update patent policies, and collaborate on special projects related to patent staff.

• Bachelor’s Degree required.
• Minimum 2 years of experience supervising patent paralegals and/or support professionals, ideally across multiple offices.
• Minimum 10 years of experience in a patent practice (law firm or in-house).
• Expert knowledge of USPTO, PCT, Foreign Filings, and Paris Convention procedures.
• Strong people management, training, and workflow coordination skills.
• Proficiency with Excel and experience with staffing programs, program implementation, and policy execution.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple complex projects and prioritize assignments under pressure.

$120,000 to $185,000 annually

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