Office Manager

Part-time

Description

Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. We offer a friendly, professional work environment with a culture that promotes innovation, compassion, and excellence.

Job Title: Office Manager

Department: Administrative Office

Position Status: Part-Time, Non-Exempt

Reports To: Executive Director

Schedule: Monday – Friday (24-28 Hours per week)

Starting Pay: $20.00 - $22.00 per hour (Based on experience)

POSITION SUMMARY:

The Office Manager provides direct support to the Executive Director in a variety of administrative, operational, and donor stewardship tasks. This role is responsible for assisting with donor-related activities, managing accounts payable in coordination with the Finance Director, serving as the first point of contact for the organization, and overseeing general office operations. The Office Manager plays a key role in ensuring smooth day-to-day functions, fostering a welcoming environment, and supporting the broader mission of the organization through effective communication and organizational excellence. Additional projects may be assigned as needed.

DUTIES & RESPONSIBILITIES

Including but not limited to:

• Generate acknowledgments and correspondence with donors
• Maintain donor files and Donor Perfect database
• Prepare fundraising and donor reports as needed
• Assist with mailing lists, direct mail campaigns, and production of materials sent to donors and

prospects

• Assist with donation-related bank deposits
• Manage accounts payable, including organizing and submitting invoices for bill payment in

accordance with internal policies

• Provide general support for accounting policies and procedures
• Serve as the welcoming face of the organization by greeting visitors, clients, and volunteers

professionally and warmly

• Act as the first point of contact for incoming phone calls and route inquiries to the appropriate

departments

• Coordinate daily mail operations and distribute to correct departments
• Manage inventory and purchasing of office supplies and other administrative materials

Revised: August 2025

• Maintain organized filing systems and assist in the creation and upkeep of operational

procedures to ensure an efficient and orderly work environment

• Assist with preparation and logistics for special events and attend as assigned
• Assist with preparation for Board of Directors meetings
• Perform other duties as assigned

Work is evaluated by periodic checks for overall effectiveness and results achieved. Written evaluations are done at the end of the initial probationary and annually thereafter on the anniversary date. Operational guidelines are set forth by the Executive Director and presented in the Employee Handbook as well as in department Standard Operating Procedures.

Requirements

QUALIFICATIONS, WORK ENVIORNMENT, & PHYSCIAL DEMANDS:

To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2+ years of relevant experience in a nonprofit or office environment
• Strong interpersonal, written, and organizational skills
• Excellent verbal and written communication abilities
• Ability to engage and motivate donors and stakeholders
• Collaborative mindset with a strong commitment to donor stewardship
• Demonstrated ability to work effectively with a diverse population and maintain respectful, harmonious relationships with the public, donors, volunteers, staff, and leadership
• Experience working in a team-oriented, mission-driven environment
• Proficiency in Donor Perfect or similar donor database software
• Strong computer skills, including Microsoft Word, Excel, Outlook, Publisher, and graphics software
• Basic knowledge of financial bookkeeping systems and accounts payable processes
• Highly organized with the ability to manage multiple priorities and adapt to changing needs
• Self-motivated, dependable, and able to work independently
• Positive attitude and openness to feedback and suggestions
• Must have a good sense of humor and enjoy working in a relaxed office environment
• Work is performed in an office setting and requires regular use of standard office equipment
• Must be able to lift and carry small parcels, packages, and materials
• Occasional travel may be required for errands, events, or donor deliveries
• Additional Conditions:
• May be exposed to biohazards, allergens, animal diseases, and cleaning materials
• Must demonstrate comfort working in an environment with both animals and people
• Must love animals and people!

Must be willing to give permission for a background check and a DMV report. Must possess a valid, unrestricted driver’s license with a driving record acceptable by Blue Ridge Humane Society’s insurance carrier. May be asked to submit to drug testing during employment.

Blue Ridge Humane Society provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blue Ridge Humane Society complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.?