Global Mobility Specialist

Pay Rate: $40 - $45/Hour

Overview:

We're looking for a Global Mobility Specialist to deliver a first class experience for our internal customers, while managing backend operations and processes. You’ll be part of the Global Mobility team, who are responsible for our global relocation and immigration programs. We’re looking for someone who is eager to learn and passionate about mobility programs, and who can execute against the demands of our scaling company. As a part of the People function, you’ll support and assist the amazing team that drives success.

What you’ll do:

• Interact with employees, managers, recruiters and other internal teams to provide guidance and clarity on processes related to immigration, relocation and global moves by responding to basic questions submitted to the team
• Initiate and manage immigration cases and shepherd visa assessments in partnership with immigration counsel
• Initiate cases with our relocation partners and stay in close contact with employees and recruiters during processing to ensure a smooth transition
• Execute basic data transactions in Workday, our HRIS system, to keep our data accurate and compliant
• Provide employee information to our Accounting teams for invoice processing and ensure our billing process is accurate
• Work closely with vendors and other suppliers to ensure appropriate service levels are met in support of relocation goals
• Maintain mobility and immigration trackers and process documentation regarding international assignments, relocations, or immigration programs
• Support the Global Mobility team with international assignment and permanent transfer related action items
• Work collaboratively with the Global Mobility team on case initiations and questions
• Provide general administrative support to the Global Mobility team as needed

What we’re looking for:

• Bachelor's degree or equivalent professional experience
• 2+ year of general HR experience; ideally 2 years of experience in immigration, global mobility, or relocation management at a fast paced, multinational organization
• 2+ years of experience with vendor coordination to achieve goals and meet deadlines
• Familiarity using HRIS tools (Workday preferred)
• Process driven, outstanding communication skills, acute attention to detail, strong initiative and follow-up, and a customer-service oriented mindset are essential to this role
• Ability to move quickly, make confident decisions with a sense of urgency and independently manage daily work
• Strong attention to detail with the keen ability to spot data errors and bring them to resolution
• Strong organizational, problem solving and project management skills
• Comfort with ambiguity and ability to use sound judgment to drive complex issues to resolution
• Proficient in MS Office suite applications including Word, Excel, PowerPoint
• Demonstrated ability to work on multiple projects and being a productive team player
• Process improvement mindset
• Desire to learn new areas and skills based on rapidly changing business environment and global growth
• Proven ability to work with diverse employee populations and evaluate varying needs