Luxury F&I Manager
Come join our Bentley/INEOS Team! At Mills Automotive Group, we are a family-owned company proud to stand among the leading dealership groups in the United States. With a continually expanding portfolio of over 30 dealerships and a diverse array of brands under the Mills Auto umbrella, we are well-positioned to meet every consumer's automotive needs. What truly sets us apart is our steadfast dedication to our customers. Our knowledgeable sales and service team brings years of industry expertise, all focused on elevating the customer’s experience. Join Our Ever-Expanding Team As we redefine the car-buying experience, we're looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal: delivering a tailored, exceptional automotive experience for all our customers. Whether you're interested in sales, service, or any other role within our organization, your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic, positive, share a growth mindset, and have the desire to create unparalleled customer experiences. We value diversity, offer a supportive work environment, and provide personal and professional growth opportunities. At Mills Auto Group, you're not just an employee; you're a valued member of our family. So come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together. What You Will Do – Essential Responsibilities
- Selling F&I products and services to our customers
- Attaining goals for gross production of financial services/products
- Review customer credit applications for completeness
- Utilize menu selling process 100%
- Ensure all necessary documentation is complete for each deal
- Maintain Customer Satisfaction scores at or above company standards
- Communicate with sales team to ensure every customer is handled efficiently and professionally
- Ensure compliance with all laws & regulatory obligations
- Ensure completion & submission of all financial documents where applicable
- Maintain effective communication with team members
- Promote and help maintain outstanding CSI
- Minimum 3-5 years of experience in F&I.
- Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
- Proven experience in automotive.
- Strong leadership and team-building skills, with a track record of motivating and developing high-performing teams.
- Results-driven mindset with a demonstrated ability to achieve and exceed sales targets and KPIs.
- Strong communication skills, with the ability to engage and build rapport with high-end clientele.
- Excellent negotiation and interpersonal skills.
- Team player with a positive, collaborative spirit.
- Professional appearance and demeanor, reflecting the prestige of the Audi brand.
- Impressive work ethic, with a commitment to excellence and continuous improvement.
- Ability to work in a fast-paced, dynamic environment and adapt to changing market conditions.
- Familiarity with CRM/DMS systems and data-driven decision-making.
- Flexible - available to work weekends, evenings, nights, and holidays as needed.
- Valid United States-issued driver’s license
- Candidate must be authorized to work in the United States
- Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options
- Dental and Vision Plans
* 401(K)
- Company Paid Basic Life and Short-term Disability
- Employee Assistance Plan
- Sick and Vacation Time, Paid Holidays
- Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance
- Employee Discounts and Perks Program
- Employee Wellness Subsidy
- Tuition Assistance Program (Selected Dealerships)
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