Ada Jenkins Center - Volunteer and Communications Coordinator

Job Description

Job Description

Job Posting: Volunteer and Communications Coordinator (Full-Time)

Reports To: Director of Philanthropy Location: Ada Jenkins Center – Davidson, NC

About Ada Jenkins Center (AJC)

The Ada Jenkins Center helps people in our community create lasting solutions for economic stability. We serve as a resource hub for families in Mecklenburg County with a focus on the three towns of Cornelius, Huntersville, and Davidson.

We are seeking a full-time Volunteer and Communications Coordinator to join our team. This role is ideal for a creative communicator and organized relationship-builder who is passionate about storytelling, digital engagement, and volunteer management. The Coordinator will oversee communications efforts across multiple platforms while also developing and managing volunteer strategies that support AJC's mission.

Key Responsibilities

Communications & Storytelling

• Manage content for AJC's social media platforms (Facebook, Instagram, LinkedIn, X, YouTube) and track engagement analytics.
• Develop and maintain a social media calendar; create engaging posts, videos, and graphics.
• Capture photos and videos from programs, events, and community activities.
• Write and design newsletters, flyers, press releases, and promotional materials.
• Collaborate with staff and volunteers to develop impact stories, testimonials, and interviews.
• Support content updates on the AJC website in partnership with web designer.
• Maintain brand consistency across all communications.
• Utilize AI tools to optimize messaging and outreach strategies.
• Oversee on-site communication tools, including bulletin boards, signage, and the Hall of History exhibit.

Volunteer Management

• Develop and maintain a volunteer management strategy, including onboarding, training, and recognition programs.
• Coordinate volunteer schedules, placements, and support across all programs.
• Create volunteer resources such as handbooks, manuals, and training materials.
• Lead volunteer appreciation efforts to ensure a positive and meaningful experience.
• Supervise and support volunteers on the Storytelling Volunteer Team and other projects.
• Manage the Volunteer Management System and handle monthly reporting and needed training.
• Attend events and activities to supervise volunteers.

Community Engagement

• Attend events and community meetings to represent AJC when needed.
• Collaborate with leadership and community partners.
• Help strengthen AJC's visibility and relationships in the region.

Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, Nonprofit Management, or related field (or equivalent work experience).
• 2+ years of experience in communications, social media, volunteer coordination, or nonprofit program support.
• Excellent writing, editing, and storytelling skills.
• Experience with graphic design and video editing tools (e.g., Canva, Adobe Creative Suite).
• Familiarity with social media scheduling and analytics platforms.
• Strong project management and organizational skills; ability to manage multiple projects and deadlines.
• Comfort working independently while collaborating with staff, volunteers, and partners.
• Candidates should be comfortable with a mix of office and hands-on work, including gathering, lifting, and moving materials for volunteer and program activities.
• Commitment to AJC's mission and values.

Schedule & Compensation

• Full-time, 32-40 hours per week, with occasional evenings/weekends for events.
• Hybrid option; primarily on-site with a mix of on-site and remote work.
• Competitive salary between $40-44K based on experience, with benefits package included.