Communications and Membership Coordinator

Holy Comforter Episcopal Church
Charlotte, NC
Summary: of Essential Job Functions

35% Creates and sends or posts parish-wide communications such as:

· Weekly print (Sunday Spirit) and email (Blast).

· Drafts and publishes bulletins for all services

· Sends out weekly service reminders (lectors, intercessors, Eucharistic Ministers, Flower Ministry, Eucharistic Visitors, Hosts, etc.).

· Coordinates and publishes accurate parish prayer lists and informs prayer network.

· Event-specific emails as needed (special events, funerals, etc.).

· All print materials including seasonal mailers.

· Church and event signage.

· As directed by the Rector and Senior Warden, parish-wide communications of news, events, activities and closings.

· Coordinates Spanish translation of communication materials, including maintaining a base of native Spanish-speakers to translate or confirm translations, and using Realm database to distribute communications to parishioners in their preferred language.

· Leverages the communication technologies inherent in Realm’s software.

10% Collaborates to create, prepare, coordinate, and disseminate other communications and/or promotional materials:

· Coordinates with Rector on all outside media in the event of an emergency.

· Works closely with the Annual Pledge Commitment committee to craft campaign themes and materials, produce those pieces, and then coordinate distribution of those materials.

· On behalf of lay committees and clergy-led groups, provides communication support and direction on the best communication methods.

· Promotes staff-created events and activities (concerts, etc.).

· Advertising materials for church and ministries as needed.

· Public relations materials as needed.

· Mailings for post office, including by non-profit bulk mail or first-class as appropriate.

10% Maintains and updates the Holy Comforter website and all Holy Comforter social media platforms.

· Google account administrator

· Reviews and updates website content, including the website calendar, at least monthly.

· Utilizes Google and social media tools to create fresh content and communicate with seekers and those searching for houses of faith, supporting parish family and growth.

· Develops new communication channels as needed.

3% Communications Liaison to entities external to Holy Comforter, including maintaining master contact list(s) for:

· Diocesan communications office and surrounding churches when they need information on ministry and mission of our church.

· External media outlets and sources when they need information on ministry and mission of our church.

· Printing companies and promotional companies to create communications materials as needed.

2% Annual Budget:

· Prepares annual communications budget estimate and presents to Rector prior to submittal for Vestry approval.

· Manages approved annual communication budget, obtaining approval for any expense overruns prior to incurring them.

· Provides input to Parish Life Committee as they prepare the annual parish life budget estimate and allocate approved parish life funding to plan and execute events.

20% Program Coordination and Support

· Serves as staff liaison and provides staff support to lay-led ministries: Newcomers, Parish Life, and Adult Spiritual Journeys.

· Provides staff support to the various ministries under the Pastoral Care umbrella.

· Collects input from lay-led and staff-led ministries at least quarterly to coordinate and facilitate the calendaring of program offerings.

· Assists clergy with coordination of special liturgies.

· Coordinates liturgical ministers’ licensing and routine scheduling.

· Follows membership growth techniques in other organizations and routinely presents ideas to clergy and relevant lay leadership.

· Assists Parish Administrator and Vestry with tracking critical metrics.

10% Church Management Software

· Serves as subject Matter Expert for Realm membership data management, including “Best Practices”. Routinely trains to advance skills.

· Maintains and updates the parish database of members, prospects, visitors, and

others through Realm.

· Coordinates the formal membership process for newcomers, prospects, and membership transfers.

· Maintains records for all baptisms, confirmations, weddings and funerals.

10% Other

· Grant writing as time and needs permit.

· Acts as the Safe Church Administrator for Holy Comforter.

· Attends and participates in weekly staff meetings and other meetings as called.

· Assists or completes other duties as directed by the Rector.

Requirements

  • Bachelor’s Degree and/or 5+ years of directly related experience.
  • Background of professional work in public information, journalism, advertising, marketing, current communication technologies, non-profit administration and/or non-profit programming, or related field.
  • Experience with database management
  • Experience creating social media campaigns on a variety of platforms.

Bonus Points

● Demonstrate pastoral compassion in every communication.

● Ability to plan and pace oneself to meet deadlines with quality.

● Ability to present oneself in a professional manner.

● Ability to create and maintain open and direct communication with co-workers, ministry volunteers, and those from the congregation.

● Adheres to a higher level of confidentiality with information disclosed by clergy, staff, ministry volunteers and parishioners.

● Maintain exemplary communication by acknowledging email and voice messages within 24 hours; letters that need to be responded to within 3 working days.

Perks

Paid vacation, life insurance, pension plan, medical/dental/vision insurance

Application Instructions

For consideration, please submit a cover letter with salary requirements as well as your resume by applying here by Friday, October 10, 2025.

Posted 2025-09-27

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