Quality Lab Technician

Job Description

Job Description

Quality Laboratory Technician

Department: Quality Assurance / Laboratory
Reports To: Process Engineer
Employment Type: Full-Time, Hourly (Non-Exempt)

Position Summary

The Quality Laboratory Technician plays a critical role in ensuring product quality through monitoring, analysis, and documentation of production processes. This position is responsible for verifying that all products meet established specifications while maintaining laboratory equipment and calibration standards. The ideal candidate will work collaboratively with production teams to optimize product quality and ensure compliance with industry standards.

Essential Duties and Responsibilities

Testing & Quality Control

• Conduct tests on raw materials and finished products using defined test methods and protocols
• Perform verification testing to ensure finished products meet established specifications
• Analyze test results and provide data-driven recommendations to production control room personnel
• Make adjustment instructions when necessary based on test results and data analysis
• Authorize release of finished products upon verification of quality standards
• Conduct testing for verification and acceptance of incoming raw materials

Equipment Management & Calibration

• Schedule and oversee calibration of all laboratory test instrumentation
• Maintain comprehensive calibration records and documentation
• Perform routine maintenance on all test instrumentation and equipment
• Ensure all equipment operates within specification parameters

Documentation & Compliance

• Document and maintain detailed records for all steps of the testing process
• Develop and write clear, concise work instructions and standard operating procedures
• Maintain, store, and catalog all required test sample retains
• Ensure all documentation meets regulatory and quality system requirements

Laboratory Operations

• Maintain laboratory safety, cleanliness (5S methodology), efficiency, and effectiveness on a daily basis
• Keep laboratory inspection-ready for unannounced customer, management, and executive tours
• Train new personnel on laboratory equipment operation and testing procedures
• Cross-train team members to ensure operational continuity

Required Competencies

Adaptability
Accepts constructive criticism and feedback; adapts to changes in work environment; adjusts approach or method to best fit the situation; effectively manages competing demands.

Communication
Exhibits strong listening and comprehension skills; expresses ideas clearly in both written and verbal form; keeps others adequately informed; selects and uses appropriate communication methods for each situation.

Cooperation
Displays a positive outlook and professional manner; establishes and maintains effective working relationships; exhibits tact and consideration; offers assistance and support to colleagues; works actively to resolve conflicts; collaborates effectively in team situations.

Customer Service
Displays courtesy and sensitivity; manages difficult or challenging situations professionally; meets commitments consistently; responds promptly to internal and external customer needs; seeks feedback to continuously improve service.

Dependability
Commits to excellence in all tasks; follows instructions accurately; keeps commitments; maintains excellent attendance and punctuality; responds promptly to requests for service and assistance; takes ownership and accountability for actions.

Problem Solving
Develops alternative solutions when faced with challenges; gathers and analyzes information effectively; identifies problems proactively and in a timely manner; resolves issues in early stages; contributes effectively to group problem-solving efforts.

Qualifications

Education & Experience

Option 1:

• Bachelor's degree in Engineering, Chemistry, or related scientific field
• Minimum 1 year of prior laboratory experience

Option 2:

• High School Diploma or GED
• Minimum 5 years of progressive laboratory experience

Preferred Qualifications:

• Experience in materials or plastics testing
• Working knowledge of ISO and ASTM test methods and standards
• Demonstrated knowledge of safe laboratory practices and procedures

Technical Skills

Language Ability:

• Ability to read and interpret technical documents including safety rules, operating instructions, maintenance procedures, and technical manuals
• Strong written communication skills for routine reports and correspondence
• Ability to speak effectively before groups including customers, management, and team members

Computer Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with laboratory information management systems (LIMS) preferred
• Comfortable learning new software and technology

Certifications (Preferred):

• Lean Six Sigma Yellow Belt Certification or higher
• Industry-specific quality certifications are a plus

Work Environment

• Manufacturing/production environment with exposure to moderate noise levels
• Exposure to moving machinery and bulk material handling operations
• Climate-controlled laboratory with occasional exposure to production floor conditions
• Must be able to work flexible hours, including overtime and shift work as operational needs require
• Occasional weekend or holiday work may be necessary

Physical Demands

• Extended periods of standing and walking throughout the shift
• Periods of sitting while conducting analyses and documentation
• Ability to lift and move laboratory samples and equipment up to 25 pounds
• Manual dexterity for operating laboratory equipment and instrumentation
• Visual acuity for reading instruments, gauges, and documentation
• Ability to wear required personal protective equipment (PPE)

Supervisory Responsibilities

This position has no direct supervisory responsibilities but may provide technical guidance and training to other laboratory personnel and production staff.

Additional Information

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions and perform any other related duties as assigned by their supervisor to support operational excellence and continuous improvement initiatives.

Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Company Description

About Our Company
We are a global leader in advanced materials manufacturing with over four decades of expertise in developing specialized compounds and solutions for mission-critical applications. Our state-of-the-art manufacturing facility in North Carolina combines cutting-edge technology with proven innovation to serve industries where safety, reliability, and performance are non-negotiable.
What We Do
Our tailored material solutions are trusted across diverse sectors including electronics, automotive, healthcare, industrial manufacturing, and packaging. We specialize in developing high-performance compounds that solve complex technical challenges—from static discharge prevention to electromagnetic shielding and precision sensor applications. With thousands of proprietary formulations in our portfolio, we deliver custom solutions that enable our customers to build safer, smarter, and more sustainable products.
Our Culture
As a family-owned international organization, we maintain an agile, people-centered culture where innovation thrives and every voice matters. We believe diverse perspectives drive better outcomes, and we foster an environment where curiosity, collaboration, and professional growth are encouraged. Our team is passionate about making a meaningful impact through materials science, and we take pride in contributing to solutions that protect people and advance technology across industries worldwide.
Our Commitment
Innovation and sustainability are at the core of everything we do. We invest heavily in research and development to stay at the forefront of materials technology, while simultaneously working to reduce environmental impact through recyclable materials and circular economy principles. With a strong international foundation and expanding North American operations, we offer stability, career development opportunities, and the chance to work on projects that truly matter.
Why Work With Us

Cutting-edge technology and advanced manufacturing capabilities
Global reach with local impact and support
Career growth through training, development, and professional advancement
Meaningful work that contributes to safer products and sustainable solutions
Collaborative environment where innovation and continuous improvement are valued
Stability and values of a family-owned business with international presence

Join us in shaping the future of advanced materials technology.

Company Description

About Our Company\r\nWe are a global leader in advanced materials manufacturing with over four decades of expertise in developing specialized compounds and solutions for mission-critical applications. Our state-of-the-art manufacturing facility in North Carolina combines cutting-edge technology with proven innovation to serve industries where safety, reliability, and performance are non-negotiable.\r\nWhat We Do\r\nOur tailored material solutions are trusted across diverse sectors including electronics, automotive, healthcare, industrial manufacturing, and packaging. We specialize in developing high-performance compounds that solve complex technical challenges—from static discharge prevention to electromagnetic shielding and precision sensor applications. With thousands of proprietary formulations in our portfolio, we deliver custom solutions that enable our customers to build safer, smarter, and more sustainable products.\r\nOur Culture\r\nAs a family-owned international organization, we maintain an agile, people-centered culture where innovation thrives and every voice matters. We believe diverse perspectives drive better outcomes, and we foster an environment where curiosity, collaboration, and professional growth are encouraged. Our team is passionate about making a meaningful impact through materials science, and we take pride in contributing to solutions that protect people and advance technology across industries worldwide.\r\nOur Commitment\r\nInnovation and sustainability are at the core of everything we do. We invest heavily in research and development to stay at the forefront of materials technology, while simultaneously working to reduce environmental impact through recyclable materials and circular economy principles. With a strong international foundation and expanding North American operations, we offer stability, career development opportunities, and the chance to work on projects that truly matter.\r\nWhy Work With Us\r\n\r\nCutting-edge technology and advanced manufacturing capabilities\r\nGlobal reach with local impact and support\r\nCareer growth through training, development, and professional advancement\r\nMeaningful work that contributes to safer products and sustainable solutions\r\nCollaborative environment where innovation and continuous improvement are valued\r\nStability and values of a family-owned business with international presence\r\n\r\nJoin us in shaping the future of advanced materials technology.